Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Network Infrastructures Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: Must Have Skills: Palo Alto Firewall, Panorama, Zscaler ZIA & ZPA, , Datacenter routing and switching., WLC, Good to Have Skills: Azure & AWS Networking, F5 load balancers Key Responsibilities: Provide day to day operational support for the Firewall Management Service Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution Should have very good experience of software patch management to manage the Firewall patch management cycle, patch testing and deployment of patches on timely basis. Excellent knowledge of Advanced Networking and Network Protocols Experience in configuring and troubleshooting Routing & Switching VLANs, STP,VTP,Trunking,HSRP,VRRP Advance level knowledge of configure and troubleshooting Palo Alto firewalls and Zscaler ZIA and ZPA. Strong knowledge of networking and security fundamentals like TCP/IP, SSL, TLS, DNS, DHCP, NACLs, certificates, encryption, Multi-Client Networks, WAN Links, LAN Management, etc. Networks and Security - TCP/IP in multi-tier network infrastructure, routing, firewalling, switching, IPSEC and SSL-VPN Ability to configure URL filtering on firewalls and troubleshooting related issues. Ability to support enterprise data center architectures. Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies Should be able to drive Network projects & work at the Data center during deployment of Network hardware s Experience with Wireshark or other NAM tools. Technical Experience: At least 4 - 6 years experience network security. In-depth working experience in Palo Alto firewalls, Routing & Switching Zscaler ZIA and ZPA In-depth knowledge and experience in managing data center network architecture. 15 years full time education About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.