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Trade Flow Support - Trading Application Support (Linux/Bash/Python)
Location: Manhattan, New York OR Houston, Texas (4 days a week on-site)
Work Hours: Start times could be between 7:00 AM and 10:00 AM, and will be for 8-hour days.
Salary: OPEN, based on years of experience within this expertise (3-6 years of experience is the sweet spot / Multiple roles open)
This role is with a global quantitative investment firm that utilizes data and technology to trade across various markets. The environment is highly collaborative, with researchers and technologists working closely to develop and refine models. It's fast-paced, highly analytical, and offers strong pay for people who enjoy solving complex problems.
Position Overview :
Manage global trading platform readiness: pre-trading & post-trading
Provide monitoring and support for end-to-end transaction flow across the trading platform
Quickly identify, analyze, and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages
Incident management: create and send reports following the established process
Intensive interaction with the trading community, back office operations, brokers, exchanges, development, and infrastructure teams
Support scheduled changes: application deployments, network implementations, and server maintenance
Oversee automated processes, scheduled jobs, and regular reports
Manage users' requests: track requests, review approvals, updates, resolutions, and closures.
Identify inefficiencies such as repetitive activities, manual processes, and suboptimum tools/workflows to drive continuous improvements via automation and collaboration with internal and external teams.
Required Qualifications :
Hands-on trade flow support experience is a must
Proficient in Linux OS
Proficiency with Bash and a scripting language such as Python or Perl is required.
Detailed practical knowledge of FIX. Ideally, familiarity with native exchange protocols
Experience in SQL (PostgreSQL, MySQL, MS SQL)
Familiarity with Kdb is a plus
Working knowledge with TCP/IP, multicast, tcpdump, clocking (PTP, NTP) – a plus
Bachelor's Degree in Computer Science, Engineering, or related subject
Highly organized, detailed, control-oriented, enjoys solving problems, and brings in a "take charge " attitude
Strong verbal/written communication skills required to support daily interaction with brokers, exchanges, and internal teams
Self-motivated individual who takes initiative and has an ownership & accountability mindset
Must show the ability to make quick decisions and establish priorities in a multi-tasking & fast-paced environment
Experience with the Atlassian stack (JIRA, Service Desk, Confluence, Bitbucket, Bamboo), Elastic Stack, and Nagios
Knowledge of ITIL is an advantage
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