Accountabilities:
Design, build, and maintain Power BI dashboards, reports, and semantic models for customer insights, including NPS reporting
Develop and optimize complex DAX measures and calculations (e.g., calculated NPS and rolling 12-month averages) to support advanced analytics and reporting
Partner with Strategy Market Research stakeholders to translate business requirements, metrics, KPIs, and analyses into scalable, well-structured Power BI solutions
Ensure data accuracy, performance optimization, and usability across dashboards
Manage Power BI datasets, refresh schedules, and access/security controls
Document data models, calculations, and dashboard logic for long-term maintainability
Work independently to prioritize tasks, manage timelines, and deliver high-quality outputs
Support ad hoc analysis and iterative dashboard enhancements as business needs evolve
Qualifications
Bachelor's degree holder.
4+ years of experience developing solutions in Power BI
Strong expertise in DAX, including complex measures, time intelligence, and optimization
Experience building robust, complex data models and working with large or complex datasets
Strong oral and written communication skills in English
Ability to work independently with minimal supervision
Strong analytical and problem-solving skills
Experience partnering directly with business or insights stakeholders
Experience supporting customer insights, market research, or analytics teams
Familiarity with SQL and data transformations (e.g., Power Query / M)
Experience working with survey or research data
Experience designing dashboards for executive audiences
Knowledge of data governance and best practices for BI environments
Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.
Must be willing to work a US Eastern Time schedule (8:00 AM – 4:00 PM ET)
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