Forward Deployed Engineer

About eComID eComID is building the Shopping Passport for modern commerce - a shopper context layer that enables brands to understand and personalize every shopper from their very first visit. By combining AI-powered sizing, conversational search and intelligent product discovery, we're making online shopping smarter, more personal and less wasteful. Launched in Stockholm in 2024, eComID is already operating at scale, reaching more than 20 million shoppers every month. We recently raised a $17.4 million seed round - the largest in European fashion-tech history and the second-largest globally. We're backed by H&M Group, Stadium, leading international VCs and some of Europe's most successful industry leaders and technology founders, including Helena Helmersson, Sebastian Knutsson, Maria Raga and Alan Mamedi. Now, we're bringing together exceptional people with warm hearts to build a world-class fashion-tech company from Stockholm. If you want to solve meaningful problems, move fast and help shape how the world shops, this is the place to do it. What you will work on We are looking for a Forward Deployed Engineer who embeds with our brands, understands their stack and their business, and gets eComID live and delivering value in their environment. You are an engineer who works from the customer's side of the table. You sit with the brand's team, understand their ecommerce platform, APIs and data flows, and build whatever it takes to make the integration work: scripts, adapters, prototypes, configuration, fixes. Then you bring what you learn back into the product so the next integration is faster. This is not a support role and not a classic solutions engineering role where you hand over to someone else at launch. You own the technical outcome for your brands, from discovery to launch and into optimisation. You will work directly with brands, including: Leading the technical onboarding of new brands, end to end Understanding customer systems, ecommerce platforms, APIs, data flows and integration constraints Building and shipping the integration work needed to get eComID live in the brand's stack Writing scripts, adapters, prototypes and small integration components whenever that is the fastest path Guiding customer engineering teams through implementation and launch Troubleshooting integration issues across frontend, backend, APIs and data Configuring and validating integrations before going live Working closely with our engineering team when deeper product changes are required Helping customers understand our APIs, SDKs, data requirements and technical capabilities Turning recurring integration problems into better tooling, documentation and product improvements Supporting complex technical conversations during the sales process Helping define scalable onboarding processes as eComID grows Acting as the technical partner for some of the largest brands we work with You will have a direct impact on how quickly customers launch and how much value they get from eComID. What we are looking for We are looking for a strong engineer who likes being close to customers and is comfortable solving ambiguous problems in systems they did not build. You should have experience with several of the following: Building and shipping production code, with JavaScript or TypeScript and Python or another general-purpose language Integrating APIs, SDKs or web-based products into existing systems Modern frontend and backend architectures and how web applications are put together HTTP, REST, RPC, authentication, webhooks and common integration patterns Debugging issues across different systems and environments you do not control Working in a customer-facing technical role, directly with engineers and technical stakeholders at customers Translating technical problems into clear explanations and practical solutions Managing multiple customer integrations in parallel Taking ownership of projects from discovery through launch Experience with ecommerce platforms (Shopify, Centra, Magento and similar), fashion technology, data integrations or AI-powered products is a plus. We care more about technical curiosity, judgement and communication than whether you have used our exact stack before. Our current tech stack Today our core stack includes: Languages: Python, Go, TypeScript Services and libraries: GCP, BigQuery, ClickHouse, PostgreSQL, Redis, Apache Beam, Kubeflow, Feast, PyTorch, Typesense, Milvus, ConnectRPC On the customer side you will meet Shopify, Centra, Magento, custom storefronts and a range of feed, CDP and analytics tools. You do not need deep experience across all of these technologies, but you should be comfortable understanding technical systems and learning quickly. What we value We are looking for someone who: Takes ownership and follows problems through to resolution Enjoys working directly with customers and is happy to sit on their side of the table Would rather build the fix than write a ticket about it Can explain technical concepts clearly without unnecessary complexity Is comfortable moving between technical detail and business context Thinks about the customer outcome, not just the integration itself Is proactive in identifying problems before they become blockers Can debug unfamiliar systems methodically Knows when to solve something directly and when to involve engineering Builds trust with both technical and non-technical stakeholders Brings customer feedback back into product and engineering Looks for ways to turn one-off solutions into scalable improvements Is comfortable in a fast-moving environment where every integration may look slightly different What we offer A best-in-class team with warm hearts and no ego. We care deeply about the quality of our work, while staying kind, humble and easy to work with. The goal is always to build the best product possible, not to win internal arguments. A direct connection to customers and product. You will see first-hand how brands use eComID and have a strong voice in how we improve the product. Real ownership. You own the technical outcome for your brands from discovery through launch, with the freedom to solve problems in the way that makes the most sense. Engineering work with immediate feedback. What you build goes live with real brands, and you see the result in their numbers. Work closely with engineering and AI. You will collaborate directly with the teams building our products and help translate customer needs into better technical solutions. A broad technical scope. You will work across APIs, frontend integrations, backend systems, data flows, ecommerce platforms and AI-powered products. Freedom to improve how we work. If you see a better way to onboard customers, build tooling, improve documentation or simplify an integration, we want you to drive it. High standards without unnecessary process. We care about thoughtful execution and strong customer outcomes while keeping communication direct and decision-making fast. The chance to shape the next stage of the company. You will help define how eComID works with customers as we scale to more brands and more complex integrations. Benefits Holiday: 25 days of paid holiday per year Health allowance: 5,000 SEK wellness allowance per year Office: Work from our office in central Stockholm Office perks: Weekly breakfasts and snacks throughout the day Tech: Your choice of computer, phone and phone contract Learning and growth: Annual budget for courses, books and conferences Insurance: Extensive coverage, including private healthcare insurance Pension: Private pension insurance via SPP