Implementation Program Manager

About the company Our client is a software company. The role Raydar is recruiting for this role on behalf of our client. Guide software deployments from first scoping through launch, acting as the coordinating voice for customer stakeholders and in-house delivery colleagues. Track schedules, scope and system links so that rollouts land on time. Use automated, AI-assisted tooling to streamline how delivery work gets done. What you'll do - Act as the go-to liaison for customer executives and in-house delivery staff across each rollout. - Track schedules, scope and integration work from first scoping to go-live. - Work with customer IT departments on system connections and enterprise links. - Apply automated, AI-assisted tooling to keep rollouts moving to plan. What we're looking for - A university qualification in a physical or life science, chemical engineering or a closely related discipline. - Track record of driving full-cycle deployments of scientific data software, whether delivered by a vendor, a consultancy or in-house. - Background in mapping connections to enterprise resource planning or other corporate platforms, partnered with technology departments. - Prior oversight of technology programs spanning multiple locations or geographies. - Willingness to question schedules, scope or design decisions raised by customers or senior staff. - Ability to travel 1-2 times per month. Bonus points - Familiarity with validated, quality-controlled laboratory settings. Compensation and benefits - Base salary: $110K to $140K per year - Equity - Performance bonus - Health and dental insurance - Retirement plan Location and work model - On-site in London, New York City, San Francisco Bay Area, Munich, Chicago or Toronto - Full-time - Travel 1-2 times per month