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IT Intern

A 6-month IT internship providing support for infrastructure maintenance, technical troubleshooting, and system administration assistance.

  • Penang, Penang, Malaysia
  • Internship
  • On-site
  • Posted Nov 5, 2026
INDUSTRYSoftware & InternetSaaS & Enterprise Software

Responsibilities

  • Assist in providing first-level technical support to users
  • Support hardware and software installation, configuration, and troubleshooting
  • Help maintain IT assets and inventory records
  • Assist in monitoring network and system performance
  • Support user account creation, password resets, and access management
  • Participate in IT projects, upgrades, and system implementations
  • Document IT procedures, troubleshooting guides, and technical records
  • Perform other IT-related tasks assigned by supervisors

Requirements

  • Diploma or Bachelor's Degree in Information Technology
  • Computer Science
  • Network Engineering

Skills

Basic understanding of computer hardwareoperating systemsnetworking conceptsMicrosoft WindowsMicrosoft 365IT support toolsproblem-solvingtroubleshootingcommunication skillsMicrosoft WindowsMicrosoft 365

Full description

Overview We are seeking a motivated IT Intern to join our team for 6 months! The IT Intern will provide support to the Information Technology team in maintaining IT infrastructure, troubleshooting technical issues, and assisting with system administration activities. This internship offers hands-on exposure to corporate IT operations and support services. Qualifications Currently pursuing a Diploma or Bachelor's Degree in Information Technology, Computer Science, Network Engineering, or a related field. Basic understanding of computer hardware, operating systems, and networking concepts. Familiarity with Microsoft Windows, Microsoft 365, and common IT support tools. Strong problem-solving and troubleshooting skills. Good communication and interpersonal skills. Willingness to learn and adapt to new technologies. Responsibilities Assist in providing first-level technical support to users. Support hardware and software installation, configuration, and troubleshooting. Help maintain IT assets and inventory records. Assist in monitoring network and system performance. Support user account creation, password resets, and access management. Participate in IT projects, upgrades, and system implementations. Document IT procedures, troubleshooting guides, and technical records. Perform other IT-related tasks assigned by supervisors.

IT Intern at Teleperformance | Referso Jobs