Genesis10 is currently seeking a Senior Release Manager - Hybrid position with a Global Financial Institution located in Charlotte, NC, or Chandler, AZ. This is a 12+ month contract opportunity.
The Senior Release Manager will be a key leader in driving the transformation of release management practices from legacy, fragmented processes to a modern, automated, and scalable operating model. This role will lead the design, implementation, and adoption of enterprise-wide release capabilities. This leader will bring a forward-looking mindset, combining deep domain expertise in global payments with proven experience modernizing complex technology environments. The role requires strong influence, strategic execution, and the ability to align diverse teams to a standardized, efficient, and risk-aware release framework.
Responsibilities:
Lead the evolution of release management from traditional/manual processes to a modern, automated, and data-driven model
Define and execute a roadmap to standardize release practices across legacy and modern technology stacks
Drive adoption of automation capabilities to accelerate delivery while reducing risk
Design, document, and implement scalable release management processes aligned to the target state operating model
Establish clear standards for release planning, readiness, deployment, and post-release validation
Apply deep expertise in international payments and global payment platforms to manage complex dependencies, integrations, and release risk
Establish and enforce release governance, including milestone tracking, controls, and risk management
Identify and implement opportunities to automate release workflows and eliminate manual inefficiencies
Serve as a transformation leader, driving adoption through clear, structured communication
Develop high-quality playbooks, documentation, and training materials to support enterprise-wide adoption
Build strong partnerships across CIO organizations, engineering, operations, and business stakeholders
Requirements:
8+ years of experience in Release Management, IT Service Management, or related disciplines within large, complex organizations
Proven experience designing and implementing enterprise release management frameworks
Strong domain knowledge of Global Payments Solutions Technology, including systems integration, payment processing flows, and cross-border operational dependencies
Exceptional written and verbal communication skills, with the ability to convey complex concepts clearly at all levels of the organization
Demonstrated ability to influence without direct authority and drive organizational change
Expertise in process documentation, stakeholder engagement, and training delivery
Experience leveraging automation and tooling to improve release efficiency and reduce operational risk
Strong organizational skills with a disciplined approach to execution and follow-through
Proven experience leading enterprise transformation initiatives, particularly modernizing legacy release processes
Experience defining KPIs/metrics to measure release performance and continuous improvement
Desired skills:
Experience in global financial services or other highly regulated environments
Experience with enterprise tooling (e.g., ServiceNow, JIRA, Cutover)
ITIL certification or equivalent experience in ITSM best practices
Experience leading transformation from monolithic/legacy systems to modern, cloud-enabled architectures
Pay range: $54.54 - $62.54 per hour
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF, and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.