Java Developer

Own backend Java services and platform-level engineering for the Case object ecosystem, covering service logic, data processing, and platform reliability.

Bogota, Distrito Capital de Bogotá, Colombia
Full-time
Hybrid
Posted Nov 12, 2026

INDUSTRYSoftware & InternetSaaS & Enterprise Software

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Responsibilities

Own backend Java services and platform-level engineering for the Case object ecosystem, including service logic, data processing, and platform reliability.
Contribute to engineering work on daemons and MuleSoft capabilities in the integration layer.
Diagnose and resolve API/integration failures affecting downstream Salesforce Service Cloud processes.
Participate in the developer first responder (DFR) rotation and the ops review process, providing hands-on production troubleshooting and incident support.
Triage critical alerts related to backend service and platform health.
Handle keep-the-lights-on requests, track open incidents, and document findings in Confluence.
Partner with cross-functional stakeholders to keep case workflows running reliably.

Requirements

Experience in a Fortune 500

Nice to have: MuleSoft, Salesforce Service Cloud integration, Enterprise integration / middleware, Message-based or asynchronous integration, Data processing / data transformation, CI/CD and DevOps, Monitoring / observability tools

Skills

Java Backend software engineeringAPI/integration experienceProduction troubleshooting and incident supportProduction monitoring and alert triageUpper-intermediate EnglishSalesforce Service CloudConfluence

Benefits

Mentorship
TechTalks
personalized growth roadmaps
education
fitness
team activity budgets
Flextime

Full description

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! ABOUT THE ROLE We are looking for a Mid-level Java Developer to own backend Java services and platform-level engineering for the Case object ecosystem, covering service logic, data processing, and platform reliability. The mandatory requirements are 3+ years of experience as a Mid-Level Engineer, Java backend software engineering experience, hands-on API and integration experience, production troubleshooting and incident support, production monitoring and alert triage, and an upper-intermediate English level. WHAT YOU WILL DO - Own backend Java services and platform-level engineering for the Case object ecosystem, including service logic, data processing, and platform reliability. - Contribute to engineering work on daemons and MuleSoft capabilities in the integration layer. - Diagnose and resolve API/integration failures affecting downstream Salesforce Service Cloud processes. - Participate in the developer first responder (DFR) rotation and the ops review process, providing hands-on production troubleshooting and incident support. - Triage critical alerts related to backend service and platform health. - Handle keep-the-lights-on requests, track open incidents, and document findings in Confluence. - Partner with cross-functional stakeholders to keep case workflows running reliably. MUST HAVES - 3+ years of experience as a Mid-Level Engineer. - Java Backend software engineering experience. - Hands-on API/integration experience. - Production troubleshooting and incident support experience. - Experience with production monitoring, alert triage, and service/platform health. - Experience diagnosing and resolving API/integration failures. - Upper-intermediate English level. NICE TO HAVES - MuleSoft (strongly desired). - Salesforce Service Cloud integration experience. - Enterprise integration / middleware experience. - Message-based or asynchronous integration experience. - Data processing / data transformation experience. - CI/CD and DevOps experience. - Monitoring / observability tools. PERKS AND BENEFITS - Professional growth: Mentorship, TechTalks, and personalized growth roadmaps. - Competitive compensation: USD-based pay with education, fitness, and team activity budgets. - Exciting projects: Modern solutions with Fortune 500 and top product companies. - Flextime: Flexible schedule with remote and office options.