Senior ServiceNow Developer supporting the Indian Health Service Electronic Health Records Modernization program, responsible for setting up and maintaining the ServiceNow instance and related customizations.
The likely salary range for this position is $108,979 - $147,443.
- Develop, configure, and maintain custom reports, dashboards and KPIs for ITSM
- Build and customize applications, workflows, Business Rules, UI Policies and Client Scripts within ITSM modules
- Work with end users, stakeholders and management to define and create reports, dashboards and data analysis products
- Customize user interfaces, forms and workflows to align with business needs
- Script and automate processes, data imports and report generation to enhance efficiency
- Bachelor’s degree
- Nice to have: Experience with additional ServiceNow modules beyond ITSM and SPM
- Nice to have: Experience supporting federal contract program manager
- Nice to have: 8+ years relevant analyst experience