Enable Google-caliber client service across a dynamic product and tech stack in the GP Sellside business, identifying scalable growth vectors and building the rails to bring them to market.
Own the business opportunity lifecycle across global publisher products, identifying scalable growth vectors based on commercial roadmaps, business needs, and deep partner data analysis.
Develop, model, and maintain robust datasets within Salesforce and core reporting systems to enable accurate tracking, measurement, and activation across sales teams.
The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
Responsibilities
Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
Start of day checks, continuous monitoring, and regional handover
Perform same day risk reconciliations
Develop and maintain technical support documentation
Requirements
Bachelor’s/University degree or equivalent experience
Act as the lead programmer on selected studies of moderate complexity, working directly with project team leaders and client representatives to assess and develop project goals and timelines
Independently create, execute, maintain, and validate programs that transfer data across multiple data management systems or operating systems, combine data from a variety of sources and structures, generate and store summary data from a variety of sources, generate reports or combine multiple databases and validate programs that generate listings, tables and figures using SAS
Manage and document assignments to meet timelines and deliver high quality work, being familiar with any relevant contractual obligations or limits
Increase knowledge base and professional skills in areas including programming, technology and techniques, clinical trials, and the pharmaceutical industry
Provide training and guidance to junior team members
Requirements
MS/MA degree in computer science, statistics, biostatistics, mathematics or related field
Bachelor's degree in computer science, statistics, biostatistics, mathematics or related field or equivalent and relevant formal academic / vocational qualification
Support the enterprise AI transformation by integrating opportunity intelligence into novel surfaces, including Gemini Enterprise and native interfaces like Ask Ad Manager.
Maintain stringent opportunity quality frameworks, monitoring operational metrics, publisher performance trends, and pipeline health to maximize conversion business impact.
Partner with Sales, Product Management, Engineering, and specialist teams to deploy programmatic solutions, streamline technical collateral, and scale self-serve publisher growth globally.
Requirements
Bachelor’s degree in Engineering
Computer Science
Nice to have: digital advertising space
Nice to have: publisher or developer-facing B2B products
Nice to have: technical and business team collaboration
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