- Whistler, British Columbia, Canada
- On-site
- Full-time · Manager
- CA$65K–CA$69K per year
- 1+ years
Providing engaging, sincere, personalized service and leading, training, and recognizing the team in support of exceptional guest service during the night shift.
Compensation
Salary Range: $65,000 - $69,000 gross annually
Responsibilities
- Familiar with all policies and procedures relating to the Front Desk, Security, Reservations, Royal Service, Guest Services, Health Club, Housekeeping and Night Audit.
- Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation
- Assist guests regarding hotel facilities in an informative and helpful way
- Be knowledgeable with all emergency procedures and ensure that they are kept current and adhered to in all areas
- Conducts and coordinates timely reviews for the overnight team
Requirements
- Degree or Diploma in Hospitality Management
- Nice to have: Experience with a hotel loyalty program
Skills
Benefits
- Subsidized staff accommodation
- Complimentary meal in our staff cafeteria per shift
- Access to our Employee Travel Program
- Hotel leisure benefits including Golf/Ski passes