- Los Angeles, California, United States
- On-site
The Client Services Monitor (CSM) works directly on-site to keep participants safe, support daily operations, and ensure program compliance.
Responsibilities
- Assists with and facilitates routine cleaning of all facility areas
- Cleans and disinfects restrooms and shower areas
- Monitors and maintains hygiene areas and community areas
- Conducts required wellness checks each shift
- Monitors participant movement and site activity
Requirements
- High school diploma or GED required
- Nice to have: Previous experience in homeless services, shelter operations or social service
- Nice to have: Knowledge of trauma-informed care and harm reduction principles
Skills
Strong observation and situational awarenessTrauma-informed communication and de-escalation techniquesAbility to maintain professional boundariesClear, objective, and professional written documentationAbility to follow policies, procedures, and chain of commandStrong teamwork and communicationBasic computer and email proficiencyAbility to lead with integrity and uphold organizational missionBasic computerEmail