Support reimbursement processes and patient services for Cencora’s patient and provider support and pharma commercialization services in Canada.
Responsibilities
Assists reimbursement processes to enable timely, accurate, and consistent handling of coverage-related requests across customer operations and patient support workflows.
Coordinates benefits-related documentation, case updates, follow-up activities, and reimbursement support communications to advance case progression.
Resolves routine reimbursement issues, documentation gaps, and workflow exceptions to reduce delays and support access-related outcomes.
Maintains accurate case records, reimbursement documentation, and system updates to support operational visibility, reporting readiness, and workflow control.
Monitors reimbursement trends, recurring issues, and escalation indicators to support proactive issue resolution and service continuity.
Requirements
High School Diploma/GED or equivalent experience
Nice to have: certification in reimbursement support
Coordinates shipment planning and execution activities for sensitive, high-value, or time-critical materials across domestic and international transportation networks.
Compensation
$26/hr
Responsibilities
Coordinates shipment planning and execution activities for sensitive, high-value, or time-critical materials across domestic and international transportation networks.
Ensures shipment requirements, routing details, handling instructions, and documentation are accurate and complete to support compliant and timely delivery.
Communicates with clients, carriers, customs contacts, and internal stakeholders to facilitate shipment movement and resolve routine transportation issues.
Monitors shipment status and exception points and updates relevant stakeholders to support visibility and continuity of service.
Supports the development of shipment solutions that align with customer requirements, transportation constraints, and regulatory considerations.
Supports documentation compliance by recording patient interactions, updating case notes in pharmacy systems, and maintaining privacy requirements.
Processes prior authorization requests by collecting clinical documentation, completing payer-specific forms using templates, submitting requests, and tracking status.
Verifies insurance coverage by reviewing patient insurance cards, checking formulary information, and documenting coverage details.
Supports financial assistance enrollment by collecting patient eligibility information, completing manufacturer copay applications, and submitting paperwork to program administrators.
Coordinates specialty pharmacy referrals by processing forms, verifying insurance benefits, scheduling patient calls, and liaising with specialty pharmacy teams.
Requirements
High School Diploma/GED or equivalent
Associate's degree in healthcare administration, life sciences, pharmacy technology, or a related field
Support Cencora’s third‑party logistics service in the US operating through ourICS business by maintaining and troubleshooting mechanical and electrical equipment in a warehouse environment.
Compensation
Pay starting at $23.55 with potential variety of earning opportunities including shift differentials, performance incentives, and referral bonuses.
Responsibilities
Troubleshoots routine mechanical and electrical issues using established procedures.
Documents maintenance activities and updates records to ensure accuracy and traceability.
Communicates with team members to confirm task requirements and coordinate work activities.
Escalates complex equipment or system issues with clear details and supporting observations.
Participates in training and knowledge sharing to build technical capability and consistency.
Requirements
High School Diploma/GED or equivalent experience
Nice to have: Certified Supply Chain Professional (CSCP)
The Pharmacy Technician Central Fill is responsible for the daily fulfillment of canisters with identified prescription drugs and fulfillment of prescriptions at manual fill pharmacy stations, supporting distribution services in the US.
Compensation
Pay starting at $25.63/hr. Salary Range* $43,400 - 67,980
Responsibilities
Operates automated fulfillment equipment under the direction of the Lead Pharmacy Technician.
Responsible for the accurate fulfillment of prescriptions, capping, and printing of pharmacy vial labels, including automated and manual processes.
Handles the fulfillment of canisters with specified drugs as directed.
Performs the daily maintenance of canisters and cleaning of machines as defined by schedule.
Restocks drugs and supplies for use as well as for each manual pick station.
The Senior Program Specialist will serve as a subject matter expert supporting Cencora programs focused on pharmaceutical supply resiliency, managing day-to-day program activities, customer needs, implementations, and cross-functional initiatives.
Compensation
$76,200 - 119,460
Responsibilities
Serves as a subject matter expert across assigned pharmaceutical supply resiliency programs
Independently manages assigned program responsibilities, customers, projects, and workstreams from planning through completion
Manages competing priorities, timelines, dependencies, risks, and action items to consistently deliver against commitments and deadlines
Proactively identifies and resolves operational issues using sound judgment
Serves as a primary program resource for assigned health system customers
Requirements
Bachelor's degree in business administration, healthcare administration, supply chain, pharmacy, project management, or similar disciplines
Nice to have: Pharmacy Technician Certification
Nice to have: Health system experience
Nice to have: Pharmaceutical distribution experience
This role supports Cencora's distribution services by training warehouse associates, overseeing daily operations like order filling and receiving, and managing inventory.
Compensation
$27.67 per hour with the potential for up to $29.67, based on a variety of earning opportunities including shift differentials & referral bonuses
Responsibilities
Trains warehouse associates in duties, responsibilities, and de-safe use of equipment according to SOPs
Observes performance to correct behaviors as necessary
Uses use of a radio frequency (RF) device to perform daily tasks
Assists warehouse personnel with the efficient execution of order filling, receiving, stocking and returns
Oversees shipping and general operations (UPS, emergency orders or general deliveries)
This role supports Cencora's distribution services, involving order fulfillment, cycle counting, and maintaining product integrity.
Compensation
Up to $22.77/hr - Cencora offers a variety of earning opportunities from base pay rates, shift differentials, performance incentives, and referral bonuses.
Responsibilities
Order fulfillment – stocking, restocking, picking and packing, and outbound shipping of customer orders.
Perform daily cycle counting and researching discrepancies.
Use equipment to track, monitor and verify products for distribution.
Maintain a clean work area to keep pharmaceutical products and merchandise clean and help prevent work related injuries.
Verify product received against receiving documents, notes and reports discrepancies and any obvious damages.
Requirements
High school diploma or equivalent
Nice to have: Warehouse or Distribution experience
Under general supervision of the Lead Pharmacy Technician or other supervisory/management-level position in the facility, the Pharmacy Technician Central Fill is responsible for the daily fulfillment of canisters with identified prescription drugs and fulfillment of prescriptions at manual fill pharmacy stations; this includes fulfillment of canisters with identified drugs, vial label changes, canister cleaning, building of canisters for drug fulfillment, canister repair, and troubleshooting of canister related issues.
Locations (2)
Corona, California, United States
215 Deininger Circle, California, United States
Compensation
Pay starting at $25.63/hr
Responsibilities
Operates automated fulfillment equipment under the direction of the Lead Pharmacy Technician.
Responsible for the accurate fulfillment of prescriptions, capping, and printing of pharmacy vial labels, including automated and manual processes.
Handles the fulfillment of canisters with specified drugs as directed.
Performs the daily maintenance of canisters and cleaning of machines as defined by schedule.
Restocks drugs and supplies for use as well as for each manual pick station.
Caseworker, Patient Support & ServicesNewCencora · Oakville, Canada