- Toronto, Ontario, Canada
- On-site
- Full-time · Mid
- 2+ years
Looking for an Account Manager to own and grow a book of mid-market and enterprise clients, focusing on renewals, churn reduction, and expansion.
Compensation
Competitive compensation and equity
Responsibilities
- Own a book of SMB and mid-market client accounts, serving as their primary relationship manager.
- Drive renewals and reduce churn by staying close to client goals, product usage, and satisfaction.
- Lead pricing, renewal, and contract conversations, partnering with leadership on approvals.
- Monitor account health and usage to identify risks and expansion opportunities.
- Grow your book of business by 10–15% in additional annual revenue through upsells, volume upgrades, new use cases, and add-on products.
Requirements
- Nice to have: Enterprise account management
- Nice to have: Workflow automation
- Nice to have: form-building
- Nice to have: data platforms
- Nice to have: HubSpot
Skills
Benefits
- Equity
- Health insurance
- Dental insurance
- Vision coverage
- Unlimited PTO



