The UDR Specialist is a cross‑functional role within the Inventory Control team, serving as the primary owner of the UDR process from receipt to resolution.
Compensation
Pay Range: $23.72/Hr. - $23.72/Hr.
Responsibilities
Conduct twice‑daily rack audits and daily DC walks across all temp zones, confirming rack contents accurately reflect current UDR status and no product is unlocated or misplaced on the floor.
Maintain the UDR Tracking File as a live, accurate record, reconciling daily against physical audit findings and PO flow while ensuring visibility for IC leadership.
Review aged disposition cases daily, driving resolution through direct coordination with internal business partners and proactively identifying trends that require escalation or process correction.
Escalate stalled cases to the IC Analyst or IC Manager with clear documentation, supporting context, and a recommended path forward.
Serve as the primary IC point of contact for Supply Chain, Supplier Management, and DC Operations on all UDR‑related inquiries, escalations, and resolution follow‑through.
Requirements
High school diploma or equivalent required; associate or bachelor's degree in supply chain, logistics, business, or a related field, or equivalent demonstrated work experience, preferred.
The Administrative / Mail / Correspondence Support position provides administrative, correspondence, mailing, and documentation support for PAS, RMS, and CLR operations.
Compensation
The pay range for this position is $31.25 to $38.47 per hour.
Responsibilities
Prepare and mail beneficiary appointment correspondence in accordance with established procedures.
Maintain documentation of outbound calls, letters, mailing dates, and related tracking information.
Support data entry, filing, scanning, document preparation, and administrative tasks.
Maintain accurate records and spreadsheets.
Assist with routine correspondence and distribution of operational materials.
Provide day‑to‑day guidance to Clear and Legible Reporting personnel and assist management with referral tracking, record retrieval, quality, and workload coordination.
Compensation
The pay rate for this position is $20.05 per hour.
Responsibilities
Provide guidance to CLR staff on record retrieval and processing procedures.
Monitor daily workload and referral status.
Review documentation and follow‑up activities for accuracy.
Assist with escalated provider and MTF issues.
Support quality monitoring, training, and corrective actions.
Requirements
High school diploma or equivalent
Nice to have: Prior lead or senior‑level experience
The Clear and Legible Reporting Services (CLR) Supervisor/Manager oversees Clear and Legible Reporting operations to ensure timely retrieval, processing, and documentation of civilian network care records.
Compensation
The annual salary range for this position is $85,000 to $95,000.
Responsibilities
Manage and supervise CLR staff and daily workloads.
Monitor referral closure, CLR retrieval, processing, and notification requirements.
Ensure clinical documentation is processed into the EHR within established timelines.
Monitor quality, error rates, productivity, and customer service.
Review escalated provider and MTF issues.
Requirements
Associate or bachelor's degree in Healthcare Administration, Health Information Management, or related field
Nice to have: associate or bachelor's degree in Healthcare Administration, Health Information Management, or related field
Manage day-to-day contract operations and ensure services meet established performance standards and business rules for Defense Health Network Indo-Pacific medical treatment facilities.
Compensation
The annual pay range for this position is $170,000 to $185,000.
Responsibilities
Manage day-to-day contract operations and ensure services meet established performance standards and business rules.
Serve as the primary contractor point of contact for government and MTF leadership.
Monitor staffing, productivity, quality, customer service, and contract deliverables.
Attend government, MTF, and operational meetings and coordinate responses to operational requirements.
Oversee contingency operations, corrective actions, and continuous process improvement.
Requirements
Bachelor’s degree in Business, Healthcare Administration, Management, or related field
Nice to have: Bachelor’s degree in Business, Healthcare Administration, Management, or related field
Assist the driver with unloading and delivery of product into Dunkin stores using pallet jacks and hand trucks.
Compensation
Competitive hourly pay: $ 22.65/hr
Responsibilities
Assist the driver with the delivery of product into Dunkin stores using an electric pallet jack, manual pallet jack and/or two-wheel hand truck.
Assist the driver with identifying the product(s) on the delivery truck under various lighting conditions that may exist in the trailer or delivery truck.
Learn product descriptions and box types to assist in the proper delivery of product at each location.
Assist the driver in placing stock into the proper delivery zone in the store (freezer, cooler and dry).
Lift boxes and bags of varying sizes and weights frequently during the course of a day.
Operate an electric pallet jack or forklift to accurately and safely hand select orders within various warehouse temperature environments.
Compensation
Competitive hourly pay: $20.76/hr (full hourly rate of $22.76 within 90 days or earlier based on development. Additional incentive pay available — earn up to 35% of weekly)
Responsibilities
Operate an electric pallet jack or forklift to accurately and safely hand select orders within various warehouse temperature environments.
Stack product on pallets in accordance with proper operating procedures.
Stage pallets for loading at an assigned outbound dock location.
Maintain established selection rates per temperature zones.
Shrink-wrap product to secure load for transit, manually or using shrink-wrap machine.
Requirements
High school diploma or equivalent
Nice to have: Basic knowledge of shipping and warehouse procedures
Nice to have: Basic knowledge of food handling regulations