Provide customer and technical support for installed fire, security, and building automation systems, troubleshooting and maintaining systems, and installing small projects.
Responsibilities
Respond to service calls, scheduled maintenance, and emergency calls
Diagnose, troubleshoot, repair, and debug systems
Install projects as necessary
Complete accurate service reports
Provide technical support to end users
Requirements
Diploma in Electronics
Nice to have: Diploma in Electronics
Nice to have: Relevant trade experience
Nice to have: Experience in electronic, security, fire alarm & life safety, and/or building automation industries
Security Service Technician responsible for servicing and supporting customers, responding to service calls, troubleshooting and repairing security systems.
Locations (2)
Denver, Colorado, United States
Cheyenne, Wyoming, United States
Responsibilities
Respond to routine and non-routine customer service calls
Diagnose, troubleshoot, repair, replace defective parts and debug systems
Lead and manage technical projects in building automation, fire alarm, and electronic security systems, ensuring delivery within budget and schedule while maintaining customer satisfaction and safety.
Responsibilities
Plan, schedule, organize and direct application engineering, field installation and start-up of assigned projects
Ensure projects are executed within budgeted cost and time schedules and maintain positive cash flow
Act as key interface with customers to maximize satisfaction, safety, and quality assurance
Manage high volume and/or critical accounts and customers
Perform other duties as requested or required
Requirements
College degree, trade school or equivalent experience
Install, program, test, repair, and service security, fire alarm, life safety, and building automation systems while providing customer training and support.
Compensation
The anticipated compensation for this role is $30.60 to $45.90 an hour.
Responsibilities
Install, program, test, repair, and service a variety of non-routine systems and equipment
Read blueprints, schematics, manuals, and wiring diagrams to determine installation procedures
Operate systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions
Write non-routine programs for systems
Provide technical support and training to customers