Design, build, and automate performance benchmarking infrastructure for AWS services, analyze results, and recommend improvements to drive service performance and business decisions.
Compensation
USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually
Responsibilities
Design and build infrastructure and automation to execute performance benchmarks across AWS services
Own benchmark lifecycle from scoping, to execution, to delivery of findings and recommendations to AWS leadership
Work with stakeholders across service teams to define customer-critical performance metrics
Analyze results and create recommendations that directly impact AWS service improvements
Collaborate with multiple teams to continuously raise the bar on AWS service performance
Requirements
Bachelor's degree in computer science
Nice to have: full software development life cycle
Nice to have: bar raising writing skills
Nice to have: track record of driving technical decisions through data-driven analysis
As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands‑on support to ensure our customers receive their packages on time, as promised.
Compensation
USA, TX, Fort Worth - 18.65 - 25.96 USD hourly
Responsibilities
Communicating with customers directly in-person, in addition to communicating via phone and email
Empathizing with and prioritizing customer needs
Upholding company values and respecting every customer
Resolving issues and setting appropriate expectations with customers
Clearly understanding and responding appropriately to the issues that customers present
Lead and grow a high‑performing engineering team focused on the Selling Partner Payouts and Collections software area, driving strategy, architecture, and operational excellence for Amazon’s global retail platform.
Responsibilities
Define and drive a multi‑year technical strategy and product roadmap for your software area, aligning engineering investments with business priorities and customer needs.
Lead, mentor, and grow a team of software development managers and senior engineers, creating an inclusive environment where people build rewarding careers and deliver their best work.
Partner with cross‑functional stakeholders—including product management, technical program management, and business leadership—to refine requirements, resolve prioritization conflicts, and coordinate delivery across multiple teams.
Establish and review operational metrics, audit mechanisms, and engineering practices that ensure system reliability, security, scalability, and long‑term maintainability.
Evaluate and integrate generative AI tools and other emerging technologies where appropriate, driving productivity improvements and enabling your teams to solve customer problems more effectively.
Requirements
Nice to have: designing and developing large‑scale, high‑traffic applications
Nice to have: product and program management partnership
Lead product strategy and execution for Amazon Business Analytics, building customer-facing analytics products and AI-powered conversational experiences.
Locations (2)
Bengaluru, Karnataka, India
Hyderabad, Telangana, India
Responsibilities
Own vision, strategy, and roadmap for analytics capabilities
Develop intelligent analytics experiences including conversational interfaces and AI-powered features
Build products to analyze organizational spending and identify savings
Balance ease of use for small businesses with depth for large enterprises
Partner with engineering, applied science, UX, and data teams to define requirements and deliver scalable solutions
Lead complex cross‑functional initiatives, manage technical program delivery, and drive product roadmap for Amazon Ads Sponsored Products and Brands.
Compensation
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
Responsibilities
Lead multiple, complex cross‑functional initiatives from initiation through delivery
Make tradeoffs while balancing business needs with technical constraints
Work closely with engineering teams to define near‑term and long‑term product roadmap
Create mechanisms to drive timely, accurate, and comprehensive project execution
Drive continuous improvement efforts to ensure delivery mechanisms get better over time
Own end-to-end program management for strategic technology initiatives spanning multiple teams and organizations, driving technical strategy, roadmap alignment, and cross-functional collaboration to deliver large-scale AI-driven advertising solutions.
Locations (2)
New York, New York, United States
Seattle, Washington, United States
Compensation
USA, NY, New York - 194,700.00 - 263,400.00 USD annually
USA, WA, SEATTLE - 177,000.00 - 239,400.00 USD annually
Responsibilities
Own end-to-end program management for strategic technology initiatives spanning multiple teams and organizations
Drive technical strategy and roadmap alignment across engineering, product, science, and business teams
Lead cross-functional teams through complex technical challenges
Establish program governance, metrics, and reporting mechanisms to ensure visibility and accountability at the VP and SVP level
Identify and mitigate technical and operational risks across large-scale distributed systems serving billions of requests daily
health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)