Technical Designer in Production responsible for ensuring accurate execution of product specifications during production, maintaining construction, quality, and technical standards.
Responsibilities
Collaborate with designers, fit technicians, product development and procurement teams to resolve production issues and align on product quality expectations
Attend SMS and PPS sample review meetings and track changes to styles
Apply changes to sketches, BOMs, and comment sheets to ensure consistency with approved standards
Follow up on collection changes, cancellations, and keep technical files up to date
Create packaging elements including content and care label artwork
Provide exceptional customer service, drive sales, and support daily store operations at Mackage’s Royalmount Mall boutique.
Responsibilities
Meet and exceed store sales, KPIs and personal targets
Promote and act as a brand ambassador, delivering product knowledge and excellent customer experience
Ensure proactive client engagement using CRM and grow the clientele database
Participate in daily store operations including merchandise reception, labeling, merchandising, POS operations, inventory management, shipping and receiving packages
Maintain store standards and merchandising on the sales floor and back‑of‑house
Assist the Store Manager in leading the team and ensuring efficient store operations, customer service, and sales performance at the Royalmount Mall location.
Responsibilities
Maximize store sales and KPIs to achieve sales targets
Motivate and inspire teams for high performance and exceptional customer service
Communicate with management and HQ partners effectively
Support performance evaluations, turnover and action plans for sales team
Monitor sales floor and zone coverage to drive sales and maintain a customer focus
The Seasonal Sales Support provides assistance to the team members and is responsible for all areas listed regarding the day-to-day operation of the store.
Responsibilities
Offer an exceptional client experience at all times and maintain the brand standards.
Promote the brand image, in each customer interaction.
Always demonstrate a strong presence on the floor to greet all customers and to mitigate loss prevention matters.
Guide customers by providing relevant information to ensure satisfaction.
Pleasantly deal with customers and handle the customers’ orders by capturing customer information, ringing and processing sales transactions.
Meet and exceed store sales, KPIs and personal target
Promote and act as a brand ambassador of Mackage by providing exceptional service within a customer centric environment from product knowledge and excellent customer experience
Ensure proactive client engagement leveraging CRM and growing the clientele database
Provide timely and informative product knowledge of the brand by explaining the characteristics, the advantages and the benefits of our products to new and existing customers
Participate in the daily operations of the store for optimal effectiveness (merchandise reception; labelling, merchandising, POS operations, inventory management, shipping and receiving packages etc.)
Designer technique / Technical DesignerNewMACKAGE · Montreal, Canada
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