- Remote, Canada
- Remote
- Full-time · Senior
- $165K–$195K per year
- 6+ years
A strategic and hands-on Senior Product Manager to shape the operational products behind a growing autonomous delivery robotics network.
Compensation
Annual compensation range of USD $165,000–$195,000, with the final amount depending on geographic location, experience, domain knowledge, and role level. Equity participation offered as part of the compensation package.
Responsibilities
- Own the Operations & Commercialization product roadmap, translating the needs of operators, field teams, merchants, customers, and commercial partners into clear priorities.
- Define and monitor operational performance and delivery quality metrics, including successful and on-time deliveries, customer and merchant defects, reliability, supply hours, fleet utilization, and cost efficiency.
- Establish performance baselines and targets, making results visible across markets, partners, and platforms where relevant.
- Analyze operational data, customer feedback, partner input, and field observations to identify recurring failure modes, investigate root causes, and uncover product improvement opportunities.
- Develop scalable workflows and product capabilities for robot supervision, deployment, and dispatch, reducing manual effort and improving fleet productivity.
Requirements
- Nice to have: Fleet management
- Nice to have: Dispatch
- Nice to have: Remote assistance
- Nice to have: Incident management
- Nice to have: Maintenance