Lead and oversee the development, maintenance, and continuous improvement of Manulife’s Operational Resilience framework, including policies, standards, risk reporting, and training across business, technology, and risk functions.
Salary range is expected to be between $92,900.00 CAD - $142,900.00 CAD
- Develop and maintain Operational Resilience policies, standards, methodologies, guidance, templates, tools, risk indicators and supporting frameworks.
- Provide effective 2nd line oversight and challenge of Operational Resilience, Business Continuity, Incident Management and Crisis Management risks and activities.
- Develop risk reporting, indicators and insights to support effective management and escalation of material resilience risks and vulnerabilities.
- Provide practical guidance, education and training to support consistent understanding and application of resilience requirements.
- Partner across business, operations, technology and risk functions to strengthen resilience practices and support effective risk management.
- University degree in finance, accounting, business administration, risk management, technology or a related field, or equivalent professional experience.
- Nice to have: Bilingualism (English and French)
Senior Manager, Operational ResilienceManulife · Toronto, Canada