Full-Time Bilingual French Remote Call Centre Agent - Ontario
MAP Communications ( Formerly Legal Intake Professionals ) · Posted Nov 5, 2026
- Remote, Canada
- Remote
- Full-time · Entry
- CA$22–CA$22 per hour
- 1+ years
Seeking empathetic, detail-oriented, and caring call center agents to join a dedicated remote team as the primary point of contact for inbound calls, acting as a liaison between clients and their clientele.
Compensation
22 $/hour.
Responsibilities
- Inbound call management: Handle a high volume of inbound calls while maintaining a warm, positive, empathetic, and caring tone.
- Customer interactions: Provide excellent customer service and maintain a professional and reassuring attitude throughout every call.
- Accurate information collection: Collect complete and accurate messages, ensuring essential information is transmitted quickly and correctly to clients.
- Call management and routing: Effectively use advanced call processing systems and software tools to manage inbound calls and respond to client priorities.
- Performance excellence: Meet company quality standards, response time goals, and established work schedules.
Requirements
- High school diploma or equivalent
- Nice to have: Call center experience