- Hamilton, Ontario, Canada
- On-site
- Full-time · Associate
- Salary Grade G
The Water Operations Clerk will perform clerical support duties by analyzing and interpreting data associated with the operation of water meters and water, wastewater and stormwater utility billing for Hamilton Water.
Responsibilities
- Coordinate and organize daily duties for Hamilton Water Meter Operations
- Create, update and resolve work orders for meter related issues
- Liaison with internal and external stakeholders to provide support for customer service
- Research, identify and resolve discrepancies with automated reports daily
- Review meter related customer billing inquiries and work with internal and external stakeholders to reconcile discrepancies and issue corrections as required
Requirements
- Equivalent to completion of high school, typically Grade 12 high school diploma
- Nice to have: Business Administration Program
- Nice to have: Municipal Clerk Degree
- Nice to have: plumbing principles
- Nice to have: large meter certificate