- Toronto, Ontario, Canada
- On-site
- Full-time · Mid
- CA$82K–CA$115K per year
- 4+ years
Develop and support DTMF and Voice BOTs for IVR systems within TD’s Customer Contact & Automation team.
Compensation
$81,600 - $115,200 CAD
Responsibilities
- Build / develop / support DTMF and Conversational IVRs
- Assist Application Owner, Development Manager and Technical Delivery Lead with effort estimates
- Identify and address issues affecting application integrity
- Collaborate with design, business and technology partners
- Create and maintain quality code
Requirements
- Undergraduate Degree or Technical Certificate (Graduate degree preferred)
- Nice to have: Voice BOT development (Google Dialogflow, Microsoft etc)
- Nice to have: Analysis of speech
- Nice to have: NLU fine tuning
- Nice to have: AWS