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An Operations Research Engineer to join the Workforce Management (WFM) product stream, focusing on building optimization capabilities for workforce planning, forecasting, scheduling, and resource allocation for a large-scale contact center environment.
Apply operations research, mathematical optimization, and algorithm design to solve complex workforce planning problems at enterprise scale for a large-scale contact center environment.
An Operations Research Engineer to join the Workforce Management (WFM) product stream and help build the optimization capabilities behind workforce planning, forecasting, scheduling, and resource allocation for a large-scale contact center environment.
Lead the team responsible for the technology and infrastructure behind large-scale mathematical optimization in Maestro.