- Brantford, Ontario, Canada
- On-site
- Full-time · Manager
- 5+ years
Lead and evolve the technical documentation function for a manufacturing organization.
Compensation
Competitive Wages and Profit Sharing
Responsibilities
- Lead, mentor, and develop a team of technical writers, illustrators, and documentation specialists.
- Foster a culture of accountability, collaboration, technical excellence, and continuous improvement by providing coaching, guidance, and professional development opportunities.
- Manage team workloads, priorities, resources, and project assignments to ensure successful execution and delivery of publications.
- Provide strategic leadership for the Technical Publications function by establishing the vision, processes, technologies, and long-term strategy required to support product development, customer support, serviceability, organizational objectives, and business growth.
- Establish and monitor performance metrics and reporting processes to measure documentation quality, efficiency, content reuse, publication timelines, and overall departmental effectiveness.
Requirements
- Bachelor's degree or diploma in Technical Communication, Engineering, Information Management, Industrial Technology, or a related field
- Nice to have: Paligo CMS
- Nice to have: Adobe InDesign
- Nice to have: SolidWorks Composer