Senior Security Technical Support Specialist
Convergint · Posted Nov 6, 2026
- Remote, Canada
- Remote
- Full-time · Senior
- 5–7 years
Provide remote technical support for enterprise access control and video management systems, configuring, commissioning, and troubleshooting Lenel OnGuard and exacqVision platforms.
Compensation
Competitive salary and compensation plan
Responsibilities
- Configure and commission physical security systems
- Troubleshoot and resolve system faults
- Provide remote diagnostics and support
- Collaborate with field technicians and customers
- Document and report system performance
Requirements
- High School diploma or equivalent
- Nice to have: Active video management certification
- Nice to have: Active access control certification