Responsible for developing and implementing risk management and quality assurance programs, conducting investigations, ensuring compliance with state and federal regulations, and leading corrective action plans.
Responsibilities
Develop and implement risk management/quality assurance program
Conduct investigations and root cause analysis
Ensure compliance with state and federal reporting guidelines
Shape how platforms are designed and built, setting clear architecture direction to improve reliability, speed, and long-term maintainability in financial services.
Compensation
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
Responsibilities
Define target and transitional architectures and set practical guardrails for resiliency across application, data, and integration layers
Lead solution design from concept to production, creating ADRs, HLDs, and LLDs that align to enterprise reference architectures and controls
Run or contribute to design councils, perform architecture/design reviews, and manage exceptions and technical risk with clear remediation plans
Guide implementation details (service boundaries, API contracts, data models, error handling, idempotency, failure modes, back-pressure)
Ensure designs include HA/DR, observability (logs/metrics/traces), and capacity/performance considerations, and are ready for chaos and DR testing
Requirements
Formal training or certification on software engineering concepts
Build the engineering systems that help Bask Health test, evaluate, and improve AI-powered applications throughout their development and production lifecycles.
Responsibilities
Design, build, and maintain software infrastructure that supports AI quality and evaluation across Bask Health.
Develop backend services that execute and manage automated AI evaluations.
Build reusable testing tools for large language model applications.
Create APIs that allow engineering teams to submit evaluation jobs and retrieve results.
Develop systems for managing evaluation datasets, test cases, and expected outcomes.
Help ensure that AI-powered features across Bask Health are accurate, dependable, and ready for real-world use by developing evaluation infrastructure, testing workflows, and performance measurements for large language models, retrieval systems, AI assistants, and automated workflows.
Responsibilities
Build and maintain evaluation systems for AI-powered applications across Bask Health
Develop automated testing frameworks for large language models and AI application workflows
Create and maintain representative datasets for evaluating model behavior
Implement benchmarks that measure response accuracy, relevance, completeness, and consistency
Develop evaluation pipelines for prompts, retrieval systems, and model configurations
Requirements
3+ years of professional experience in machine learning engineering, software engineering, applied AI, or a closely related technical field
Nice to have: Evaluation frameworks for large language models
Deployment Engineer, Merchant Solutions to help merchants successfully implement, configure, and launch technical solutions using Bask Health's platform.
Responsibilities
Support technical implementation and deployment of Bask Health solutions for merchants
Work with merchant-facing teams to understand customer requirements and technical implementation needs
Configure and validate merchant storefronts, questionnaires, and supported platform workflows
Develop and maintain integrations between Bask Health and approved external systems
Build backend services, scripts, and tools that support merchant deployments
Requirements
3+ years of professional experience in software engineering, solutions engineering, deployment engineering, technical implementation, or a closely related field
Help build intelligent, reliable, and intuitive AI-powered features across Bask Health's patient-facing applications, focusing on direct-to-consumer telehealth workflows.
Responsibilities
Build and maintain AI-powered features across Bask Health's patient-facing applications
Integrate large language models into existing patient workflows and software services
Develop AI-assisted experiences that help patients navigate onboarding and account-related processes
Build contextual assistance features for questionnaires, patient portals, and other approved workflows
Implement AI-powered information retrieval and knowledge-grounded responses
Requirements
3+ years of professional software engineering experience, preferably including applied AI or machine learning application development
Help build intelligent software features that improve how clinical and pharmacy-related processes operate across Bask Health's platform, combining large language models, backend development, frontend application development, APIs, and workflow automation.
Responsibilities
Build and maintain AI-powered features for clinical and pharmacy-related applications
Integrate large language models into approved healthcare operational workflows
Develop AI-assisted tools that help authorized users navigate complex administrative processes
Build features that summarize relevant operational information for clinical and pharmacy teams
Implement AI-powered information extraction from approved documents and structured records
Requirements
3+ years of professional software engineering experience, preferably including AI-powered application development
Build intelligent, reliable, and useful AI-powered assistants for Bask Health's merchant-facing platform, combining large language models, backend development, tool calling, and application integrations.
Responsibilities
Design, build, and maintain AI-powered merchant copilots across Bask Health's platform
Develop conversational assistants that help merchants navigate platform features and workflows
Integrate large language models into merchant-facing applications and backend services
Build AI capabilities that help merchants understand account settings, storefront configuration, and operational information
Develop natural language interfaces for retrieving approved business and platform data
Requirements
3+ years of professional software engineering experience, preferably including applied AI or AI-powered application development
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