This role is for a Senior Engineering Manager who leads a high-performing team of software engineers building AI-native and cloud-native applications on the ServiceNow platform.
Compensation
For positions in this location, we offer a base pay of $201,300 - $352,300 , plus equity (when applicable), variable/incentive compensation and benefits.
Responsibilities
Build, grow, and maintain a high-performing, diverse team of IC2-IC5 engineers
Set clear expectations for individual and team performance
Conduct regular 1:1s with direct reports; provide coaching, feedback, and career guidance tailored to each engineer's growth stage
Create a culture of psychological safety, learning, and ownership
Define hiring strategy and conduct recruitment for open positions
Requirements
Bachelor's degree in computer science, engineering, business, or related field
Nice to have: MBA or management certification
Nice to have: thought leadership through speaking, writing, or open source
The ServiceNow Architect provides strategic and technical leadership for the ServiceNow platform, establishing architecture standards, governing solution design, and ensuring platform scalability, security, integration, and data integrity.
Compensation
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.
National Range: $135,000 - 150,000
Maryland Range: $135,000 - 150,000
NYC/Long Island/Westchester Range: $135,000 - 150,000
Responsibilities
Owns and maintains the ServiceNow platform architecture roadmap and long-term technical direction
Establishes architecture principles, design standards, reusable patterns, and governance guardrails
Evaluates new ServiceNow capabilities and emerging technologies for business value, architectural alignment, and adoption opportunities
Leads architecture reviews for implementations, enhancements, integrations, upgrades, and strategic initiatives
Ensures technical designs align with platform standards, best practices, and future-state architecture
Requirements
High school diploma or GED
Bachelor’s degree in Computer Science, Information Systems, or Engineering
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