- Remote, United States
- Remote
- Full-time · Senior
- $85K–$124K per year
- 5+ years
Provide senior-level production support for Kenan Billing applications, ensuring reliable operation across Linux and Windows Server environments.
Compensation
$84,629 - $112,838 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $88,860 - $118,480 in these states: CO HI MI MN NC NH NV OR RI $93,092 - $124,122 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Responsibilities
- Provide senior-level production support for Kenan Billing applications, interfaces, batch processes, and related billing functions.
- Monitor and support Kenan billing processes to ensure successful and timely completion of production billing cycles.
- Perform technical troubleshooting across Linux, Windows Server, Kenan applications, batch processing, interfaces, and supporting infrastructure.
- Develop, maintain, and troubleshoot Linux/UNIX shell scripts, including KornShell (ksh) and C Shell (csh).
- Perform root-cause analysis of application, billing, batch, interface, and production issues and coordinate resolution with appropriate technical and business teams.