Sr. Technical Support Engineer
PeopleNTech LLC · Posted Nov 11, 2026
- Basking Ridge, New Jersey, United States +1 more
- Hybrid
- Full-time · Senior
- $100K–$120K per year
- 3+ years
Provide technical support for banking technology products, troubleshooting APIs, logs, and payment workflows.
Locations (2)
- Basking Ridge, New Jersey, United States
- Santa Clara, California, United States
Compensation
$100000K to $120,000K Base Salary + $3000K APB + Benefits / C2C Rates 65/hr.
Responsibilities
- Investigate and resolve customer issues via email, phone, and ticketing systems
- Prioritize and triage support requests
- Configure and maintain product suite
- Write and execute SQL queries
- Troubleshoot banking systems and infrastructure
Requirements
- Bachelor's degree in Computer Science, Information Technology, Electronics Engineering, or related field
- Nice to have: Experience with enterprise SaaS or banking technology products
- Nice to have: Understanding of payment card processing workflows