The Patient Care Technician (PCT) provides high-quality, patient-centered care by performing delegated tasks in alignment with the PCT's training and the department's needs.
Responsibilities
Assist nursing staff in delivering care
Perform delegated basic patient care services
Ensure a clean, safe, and well-organized environment
Collect and record patient data (vital signs, height, weight, oxygen saturation, intake/output, calorie counts)
Support patients with meals, feeding, bathing, oral care, grooming, linen changes, skin care, elimination assistance, and urinary catheter care
Requirements
Currently enrolled in a Nursing program preferred
Nice to have: CNA
Nice to have: Certified Patient Care Technician (CPCT)
The Monitor Technician is responsible for continuous surveillance of telemetry monitors to assess and document patient cardiac rhythms. Identifies arrhythmias, communicates findings to the healthcare team, and ensures monitoring equipment is functional and accurately configured.
Responsibilities
Continuously observes and interprets patient telemetry monitors, accurately recording rhythm strips at established intervals
Identifies and promptly notifies the nurse or other licensed personnel of any rhythm changes, including potentially life-threatening arrhythmias
Maintains effective communication with peers, staff, physicians, and leaders to ensure seamless care coordination
Troubleshoots and resolves issues with monitoring equipment, escalating unresolved problems to Bio-med or IT as directed
Organizes and tracks monitoring equipment during the shift, ensuring proper configuration for patient admissions, transfers, and discharges
Requirements
Completion of a telemetry or EKG interpretation course during orientation period
The Phlebotomist is responsible for the proper collection of blood specimens to support accurate laboratory testing for the diagnosis and treatment of diseases. This role ensures positive patient identification, timely specimen collection, and adherence to safety and regulatory standards. The Phlebotomist provides exceptional patient care by maintaining professionalism and demonstrating effective communication during interactions with patients, staff, and visitors.
Compensation
Competitive salary and comprehensive benefits package
Responsibilities
Performs venipuncture and capillary blood collection (finger and heel sticks) in accordance with laboratory policies and procedures to ensure accurate and timely specimen collection.
Ensures positive patient identification by using two patient identifiers and labeling specimens at the patient’s bedside to prevent errors.
Prepares, packages, and transports specimens to the laboratory while maintaining sample integrity and adhering to safety protocols.
Explains procedures to patients, providing reassurance and addressing concerns to ensure a positive patient experience.
Cleans, sterilizes, and maintains phlebotomy equipment and workspace in compliance with safety and infection control standards.
The PASI Collector is responsible for performing outbound and inbound collection activities to resolve patient account balances. This role reviews and analyzes account information, communicates with patients to address questions and payment arrangements, and documents account activity in designated billing and account management systems.
Compensation
Competitive Pay & Full Benefits: A salary and package designed to reward your expertise and dedication.
Responsibilities
Performs outbound and inbound collection calls using an automated dialing system to obtain payment or resolve outstanding patient account balances
Reviews and analyzes patient accounts to respond to inquiries, explain balances, and identify appropriate resolution options
Uses billing and account management systems to research account activity, update notes, and document collection actions
Communicates clearly and professionally with patients, teammates, and management to support effective account resolution
Maintains accurate and timely documentation of all account activity in accordance with departmental standards and compliance requirements
The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.
Responsibilities
Interacts with patients and their families to address questions and provide courteous, timely assistance
Regulates schedules based on procedure requirements, physician availability, and staffing needs
Schedules patient procedures and pre-registers scheduled patients by obtaining accurate demographic information
Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services
Collects and records patient financial responsibility estimates as applicable
Requirements
Post secondary education or training in medical office administration or healthcare administration preferred
The Environmental Service Worker I ensures a clean, safe, and welcoming environment by performing cleaning, floor care, and waste management tasks in assigned areas.
Responsibilities
Cleans and sanitizes assigned areas, including rooms, hallways, lobbies, lounges, restrooms, elevators, stairways, locker rooms, and other workspaces, ensuring adherence to infection control standards.
Sweeps, mops, vacuums, and dusts floors, furniture, and equipment, utilizing appropriate cleaning tools and techniques.
Performs maintenance of hard and carpeted surfaces, including stripping, refinishing, and treating floors and upholstery as per department procedures.
Washes walls, ceilings, windows, woodwork, door panels, and other surfaces to maintain cleanliness and hygiene.
Restocks supplies in designated areas, monitoring inventory levels and reporting shortages to ensure continuous availability.
The Clinic Office Assistant provides administrative and clerical support to ensure efficient operations within the clinic, handling patient check-in/out, scheduling, inquiries, payments, and record maintenance.
Compensation
Competitive pay that rewards your hard work
Responsibilities
Greet and assist patients during check-in and check-out
Schedule patient appointments and obtain pre-certifications
Collect time-of-service (TOS) payments and process financial transactions
Maintain and update patient records
Answer phone calls and respond to patient inquiries
Requirements
Nice to have: Medical terminology knowledge
Nice to have: Scheduling knowledge
Nice to have: Billing knowledge
Nice to have: Insurance verification knowledge
Nice to have: Certified Medical Office Administrative Assistant (CMAA)
The Certified Medical Assistant (CMA) provides patient care under the supervision of a medical provider, supporting clinical and administrative functions.
Compensation
Competitive pay that rewards your hard work
Responsibilities
Assist providers with clinical procedures such as taking vital signs, wound care, suture removal, administering injections, phlebotomy, vaccines, performing urine tests, EKGs, and applying splints or other specialty-specific tasks
Prepare and clean exam rooms for patient visits and clinical procedures
Perform patient intake duties, including reporting test results, phone triage, and documenting medical information as directed by licensed personnel or providers
Review and maintain daily logs and documentation
Support administrative duties, including pre-registering patients, scheduling appointments, coordinating referrals, verifying insurance eligibility, and managing clinic communications
Requirements
Certified Medical Assistant (CMA)-AAMA required
National Certified Medical Assistant (NCMA)-NCTT required
BCLS - Basic Life Support issued by American Heart Association (AHA) or American Red Cross (ARC) or American Safety and Health Institute (ASHI) required
The Sterile Services Lead is responsible for serving as a liaison between Sterile Processing and the Operating Room (OR), ensuring efficient and accurate handling of surgical instrumentation and supplies. This role includes performing quality audits, monitoring instrument availability, resolving instrumentation issues, and supporting staff through training and process improvement.
Responsibilities
Provide day-to-day leadership and oversight of sterile processing staff
Monitor and ensure the management of supplies in all areas of Sterile Processing
Oversee the collection, decontamination, processing, sterilization, storage, and distribution of non-disposable instruments and equipment
Conduct quality audits to ensure the accuracy of instrument assembly and preparation for surgical cases
Serve as a point of contact for Sterile Processing Technicians, providing technical support, guidance, and training to junior staff
Requirements
CRCST - Certified and Registered Central Service Technician
CSPDT - Certified Sterile Processing and Distribution Tech
