Responsible for executing security, first aid, emergency medical attention duties to protect the life and property of Guests, Associates, and Grand Casino entire facility while providing excellent Guest Service.
Compensation
Security Specialist Full-Time Graves $18-$27/hr
Responsibilities
Maintains a working knowledge of Grand Casino facilities, marketing events and promotions
Provides necessary information for reports regarding security/medical related incidents
Ensures safe transportation of Company assets
Requests identification from all persons under the age of 21
Attends to the medical needs of Guests and Associates
The Customer Service Coordinator III independently manages customer inquiries, service administration, and issue follow-up within assigned scope, coordinating across teams to resolve non-routine service issues and improve customer experience.
Responsibilities
Manage complex customer inquiries and service issues across communication channels, ensuring timely investigation, updates, and resolution.
Administer customer contracts, account documentation, service records, and reporting requirements with strong attention to accuracy and control.
Work closely with branch operations, finance, and other partners to resolve issues, implement corrective actions, and prevent recurrence.
Analyze trends in complaints, service failures, or documentation gaps and recommend process improvements.
Act as a resource for less experienced team members and support escalations, reporting, and service reviews as needed.
Lead and develop a team of hourly associates to deliver positive customer experience and drive profitable sales in the Food and Consumables departments.
Compensation
The pay range for this position is $56,100.00 - $66,642.50. Pay will be determined based on relevant experience.
Responsibilities
Proactively analyzes and utilizes sales/financial reports, economic trends and community needs to identify and respond to market changes while controlling expenditures.
Creates operational plans with the Management Team, prioritizes, delegates and provides clear direction to Department Managers and Associates.
Ensures optimal store conditions through effective merchandise presentation, accurate and competitive pricing and store standards within Company policies and guidelines.
Executes and monitors asset protection and safety controls; maintains quality assurance standards; oversees safety and operational reviews while ensuring compliance with Walmart policies and procedures.
Serves Customers as an ambassador for their store by greeting customers, seeking their feedback and ensuring customer needs, complaints, and issues are resolved within Company guidelines.