Manage daily intake and onboarding work for data compliance platforms, assessing scope and readiness, routing requests, maintaining status, and ensuring timely handoffs and follow-through.
Serve as a product-facing point of contact for platforms such as My Data and CTVS, explaining requirements, catalog prerequisites, integration pathways, dependencies, and stakeholder responsibilities.
Coordinate technical readiness with product owners and Technology and Operations teams, including integration design, testing, deployment sequencing, and issue resolution.
Manage the exception lifecycle by confirming the appropriate path, collecting documentation, coordinating Privacy and Legal approvals, recording decisions, and tracking expiry, reassessment, and follow-up.
Monitor onboarding and operational queues, backlog, overdue items, SLA exposure, and integration health; coordinate workarounds and escalate risks, blockers, and time-sensitive issues.
The Product Owner will lead the translation of clinical operations needs and opportunities into innovative digital products and capabilities, partnering with stakeholders to design product functionality and manage the product backlog.
Responsibilities
Partner with clinical operations stakeholders and end users to understand business needs, operational challenges, user workflows, and opportunities for technology-enabled improvement.
Help shape the product vision and define the future-state user experience, capabilities, workflows, and functionality.
Lead product discovery activities, including stakeholder interviews, workflow analysis, design sessions, and evaluation of potential solution approaches.
Translate business problems and ideas into product concepts, functional designs, process flows, mock-ups, prototypes, and artifacts.
Rapidly develop or coordinate prototypes and proofs of concept using low-code, no-code, and AI-assisted development tools.
Deliver fast, reliable, API-driven integrations for Choco’s largest customers, translating business workflows into scalable, repeatable technical solutions.
Locations (2)
London, England, United Kingdom
Paris, Île-de-France, France
Compensation
competitive compensation, health and wellbeing support, and long-term benefits like a sabbatical
Responsibilities
Design, build, and deliver complex, scalable, and secure integrations between Choco and customer systems using low-code tools
Own complex and strategic integration projects end-to-end, from technical discovery and solution architecture to go-live
Partner with Account Executives in pre-sales by leading technical discovery, proofs of concept, and integration scoping
Act as a technical escalation point, troubleshooting critical integration issues
Collaborate closely with Customer Success, Implementation, and Product teams
Requirements
Senior Product Ops Specialist (Digital Academy)
Government of Singapore – Public Service (Careers@Gov) · Posted Nov 3, 2026
The Senior Product Ops Specialist will focus on rethinking how Digital Academy operates, ensuring products and processes work better together to solve complex challenges.
Responsibilities
Turn fragmented processes into seamless experiences
Turn manual work into scalable operations
Turn operational problems into lasting improvements
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