Lead a high‑performing administration team across Westmead and Mount Druitt Hospitals, overseeing patient registration, call centre operations, rostering, leave management and workforce coordination to enhance patient experience and operational excellence.
Locations (2)
Westmead, New South Wales, Australia
Mount Druitt, New South Wales, Australia
Compensation
Remuneration: $86,896.63 - $88,951.42 + ADO + super
Responsibilities
Lead, coach and support administrative staff across patient registration and call centre operations
Coordinate rostering, leave management and workforce allocation to maintain efficient service coverage
Manage complex enquiries from patients, staff and stakeholders while ensuring confidentiality and professionalism
Build strong working relationships with clinical and non‑clinical teams to support quality dental services
Drive continuous improvement, work health and safety initiatives, and administrative performance outcomes
