ICS Cool Energy is seeking a customer-focused and technically capable Field Service Representative to support the installation, maintenance, troubleshooting, and repair of temperature control equipment and related systems at customer sites.
Compensation
We offer competitive compensation and comprehensive benefits and programs.
Responsibilities
Perform installation, commissioning, maintenance, inspection, and repair of cooling and temperature control equipment at customer locations.
Diagnose mechanical, electrical, and control system issues and implement effective corrective actions.
Conduct preventive maintenance activities to maximize equipment uptime and reliability.
Respond to service calls in a timely manner and provide technical support in the field.
Complete service reports, maintenance documentation, and job records accurately and promptly.
The hourly rate offered for this overtime-eligible role will depend on the level, and the range of the hourly rate is $32.89/hr. (Tech 1) – $49.04 (Tech 6).
Responsibilities
Performs mechanical repairs, installations, inspections and preventative maintenance of machinery and equipment to provide continuous operation of vehicles and production equipment
Corrects deficiencies by removing, repairing, adjusting, overhauling, assembling, disassembling and replacing major components, parts or systems, such as, power and drive trains, electrical, air conditioning, fuel emission, brake, steering, and hydraulics
Completes machine adjustments and alignments including bearing loads, gear tooth contact, valve mechanisms, governors oil systems, control linkages, clutches and traction units
Operates mining equipment and machinery as well as shop equipment
Learn and follow safety rules, report hazards, and take responsibility for your actions
Provide roadside assistance to AA members, diagnosing vehicle issues and delivering safe solutions while managing workload and maintaining professional standards.
Responsibilities
Provide expert roadside assistance
Respond to jobs dispatched by Contact Centre and Dispatch teams
Communicate clearly with Members
Process payments using AA systems
Identify opportunities to promote AA products
Requirements
A Level 4 Automotive Trade Qualification (or equivalent)
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