- Chelsea, Massachusetts, United States +2 more
- Full-time · Senior
- $80K–$119K per year
- 7–10 years
The Sr. Field Service Engineer acts as the technical bridge between real‑world vehicle usage and Rivian’s engineering and product development teams.
Locations (3)
- Chelsea, Massachusetts, United States
- California, United States
- Nevada, United States
Compensation
The salary range for this role is USD 79,700- 99,600 for New Hampshire based applicants, USD 87,300-109,100 for Massachusetts and Connecticut based applicants and USD 94,900-118,600 for New York based applicants.
Responsibilities
- Act as a field product expert across Rivian’s vehicle platforms
- Lead structured field investigations for early‑life failures, durability issues, and emergent customer trends
- Partner with Field Service Technicians and Service Engineering to deliver advanced diagnostics
- Drive root cause analysis efforts using formal methodologies