Computer-aided dispatch systems jobs

Compensation

$82,004 - $99,684

Responsibilities

Operates a variety of communications equipment and information transmitting devices such as, multi-line telephones, keyboard, two-way radio and pager systems utilized to receive information, request reports and emergency calls from a number of mobile radio field units and telephones, or to transmit messages to field units and/or to route calls to proper bureau or detail for action.
Verifies and evaluates messages received to determine if information is accurate and may follow up to ensure proper receipt and understanding to determine type of action necessary and appropriate staff and/or agency to be notified.
Dispatches mobile units and equipment to specific work locations, including locations where traffic control, citing and towing services are needed; makes phone requests for ambulance, tow-truck or other emergency services; makes inquiries of other agencies as requested by field units; reads maps and gives directions on how to get to location of emergency.
Records essential information and facts from messages transmitted or received by radio and telephone by entering and retrieving data from computer, time stamping and logging messages for permanent record keeping, maintaining continuous records of the status of units assigned, and maintaining a regular log of all messages transmitted and received by radio and telephone.
Coordinates communications emergency procedures by working with staff from City departments (e.g., Police, MUNI, Fire, Sheriff & PUC,) and communications dispatchers from 911 and DPW, during accidents, emergencies and natural or other disasters.

Skills

Operating two-way radio base station Operating multi-line telephone Reading street maps Computer-aided dispatch operations Data entry and retrieval Two-way radio Multi-line telephone Computer-aided dispatch systems

Communications Dispatcher II

Communications Dispatcher II

Compensation

Responsibilities

Skills

Communications Dispatcher I

Compensation

Responsibilities

Skills