As a Claims Adjudication Specialist, you will play a critical role within our Operations Department, focused on evaluating and servicing claims related to our Product and Shipping Protection plans, which are offered by over 1,000+ Merchant Partners. You’ll serve as a subject matter expert, supporting our Customer Support and Service Technician partners to ensure accurate and timely service of complex claims that require deeper investigation.
Compensation
Estimated Pay Range: $45,000 - $55,000 per year salaried*
Responsibilities
Serves as the escalation point of contact from outsourced partners, customer support teams and service technician partners.
Investigate and resolve complex claim situations, ensuring decisions align with contract terms and internal policies.
Troubleshoot delays in claims processing, ensuring timely resolutions and enhanced customer satisfaction.
Coordinate service technician dispatching and parts ordering when necessary to support claim resolution.
Resolve escalated customer issues by proposing fair resolutions within policy guidelines and clearly communicating outcomes to the customer.
Design, develop, and maintain automated test scripts and scenarios using Calypso CATT.
Compensation
The expected compensation range for this role is $75–90/hr USD, with eligibility for commission, bonus, or other incentive compensation where applicable.
Responsibilities
Design, develop, and maintain automated test scripts and scenarios using Calypso CATT
Build reusable test components and regression suites for Calypso implementations, enhancements, and upgrades
Execute functional, integration, regression, and end-to-end testing across Calypso workflows
Review business and technical requirements and translate them into comprehensive test cases
Validate trade capture, lifecycle events, confirmations, settlements, accounting, reporting, and other relevant workflows
Support, implement, and maintain Adobe MarTech solutions, ensuring reliable data collection, accurate measurement, and unified customer journey analytics across multiple channels and datasets.
Compensation
The expected compensation range for this role is $55–65/hr USD, with eligibility for commission, bonus, or other incentive compensation where applicable.
Responsibilities
Build, configure, and maintain Connections and Data Views in CJA
Create and manage metrics, dimensions, and calculated metrics
Enable identity stitching across multiple datasets
Integrate data from Adobe Journey Optimizer, Adobe Target, offline sources, and other platforms
Implement and support tracking for A/B Testing, Auto-Target, and Auto-Personalization activities
Manage and further develop the COMSEC Program for Amazon Leo, a constellation of Low Earth Orbit satellites.
Compensation
USA, VA, Arlington - 102,000.00 - 178,400.00 USD annually
Responsibilities
Maintain and develop the Amazon Leo COMSEC account, including on-site troubleshooting, network deployment, regular keying and inventorying of devices, and administrative tasks associated with account compliance.
Appoint and train partner teams to support administrative, compliance, and technical ad-hoc requirements.
Update Leo COMSEC policy to ensure compliance with government customer requirements.
Conduct quarterly self-inspections/audits to ensure account and local elements compliance.
Reviewing proposed new programs requiring COMSEC to ensure the security of the program.
Requirements
Nice to have: Managing multiple COMSEC accounts
Nice to have: Configuring Layer 2 and Layer 3 Type-1 encryptors
Nice to have: Supporting red/black network architectures
Nice to have: Networking fundamentals (OSI Layers 1–4)
Help improve the customer experience by providing in station real-time, hands-on support to ensure customers receive their packages on time, as promised.
Compensation
USA, CA, American Canyon - 20.52 - 28.55 USD hourly
Responsibilities
Communicating with customers directly in-person, in addition to communicating via phone and email
Empathizing with and prioritizing customer needs
Resolving issues and setting appropriate expectations with customers
Clearly understanding and responding appropriately to the issues that customers present
Consistently composing grammatically correct, concise, and accurate written responses to customer issues
Requirements
High school or equivalent
Nice to have: Performance metrics understanding
Nice to have: Written and verbal communication
Nice to have: Merchandising/brand ambassador experience
Support and manage daily operations within a Fulfillment Center area, including labor allocation, meetings, SOP compliance, and safety initiatives.
Compensation
USA, MN, BROOKLYN PARK - 26.50 - 28.50 USD hourly
Responsibilities
Support and work in the department as required
Help support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
Provide vacation coverage for Area Managers
Track and report ATS/labor hours
Assist the floor as an associate resource, train associates and verify SOP compliance
Process Assistants are part of the Last Mile operations in RSR and play a crucial role in this rapidly growing team, responsible for daily management of department duties.
Compensation
USA, MO, Joplin - 23.50 - 23.50 USD hourly
Responsibilities
Track and report ATS/labor hours
Occasionally assist with production duties, train associates and verify SOP (standard operating procedure) compliance
Ensure successful area performance through tracking and reporting metrics
Independently assess all aspects of associate work performance and provide timely and detailed feedback
Annapurna Labs is looking for an experienced Engineering Manager to think big in defining the strategic direction, roadmap, and execution for EDA infrastructure supporting SoC, IP, physical design, and verification teams.
Compensation
USA, TX, Austin - 184,900.00 - 250,200.00 USD annually
Responsibilities
Build, inspire, and develop a high-performing, globally distributed team of 6–10 software development engineers and systems engineers; set clear expectations, conduct regular performance reviews, and foster a culture of ownership, operational excellence, and customer obsession.
Recruit, hire, and retain top engineering talent; own the hiring bar for your team and actively build a diverse pipeline of candidates who strengthen the organization.
Coach and develop engineers at all levels; create individualized growth plans, identify future leaders, and invest in the career development of every team member to build the next generation of engineering leaders.
Define the team’s vision, strategy, and multi-year roadmap for EDA infrastructure; align priorities with organizational goals and communicate the strategy clearly to stakeholders at all levels.
Define and track success metrics for the team and the services it provides, using data-driven dashboards and AI-assisted analytics to inform priorities, measure impact, and hold the team accountable to results.
Requirements
Bachelor's degree or above in computer science, electrical engineering, or related field
Hardware Development Engineer II – Thermal Analysis
Compensation
USA, WA, Seattle - 136,000.00 - 184,000.00 USD annually
Responsibilities
Develop high-fidelity FEA and CFD thermal models of the drone's battery pack, motors, power electronics, and avionics, capturing conduction, convection, and radiation across the full flight envelope and ambient operating range.
Define and develop thermal management strategies and systems for the battery pack, including cold-weather heating, in-flight and ground cooling, and cell-to-cell temperature uniformity.
Develop cooling strategies for electric motors and motor controllers, including forced-air and conductive paths, and trade thermal performance against mass, drag, and packaging constraints.
Analyze candidate designs and quantify thermal margins, hot-spot locations, transient temperature response, and sensitivity to operating conditions, and communicate results as clear design recommendations.
Perform thermal analysis of avionics systems, defining heat-sinking, airflow, and conduction paths that maintain component junction temperatures within reliability limits.
Requirements
Bachelor's degree in mechanical engineering or equivalent
Nice to have: Master's degree in mechanical engineering or equivalent
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
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Claims Adjudication SpecialistNewExtend · Remote, US
Calypso CATT SpecialistNewExadel · New York, US
COMSEC OfficerNewAmazon · Arlington, US