- Colorado Springs, Colorado, United States
- $95K–$135K per year
- 7–10 years
Provide technical support, pre‑sales, post‑sales, and customer integration for TrellisWare products, including field demonstrations, troubleshooting, and Voice of the Customer input.
Compensation
TrellisWare Technologies pays competitively according to the market in an individual's geographic location, in addition to their qualifications and experience. The posted range is annually and for individuals located in the state of Colorado. Colorado Pay Range $95,000—$135,000 USD
Responsibilities
- Provides pre‑sales, post‑sales, and customer support for all TrellisWare product offerings both onsite and remotely.
- Provides customers with custom‑tailored communications solutions for their specific systems.
- Generates new applications of our products for customers by collaborating with end users, vendors, and the internal product development team.
- Identifies customer issues with TrellisWare products and features and works closely with the customer to resolve those issues.
- Adapts standard TSM product offerings to a specific customer use case.
Requirements
- Four-year technical degree or military related service experience equivalent.