Support the National Key Account Manager in developing and monitoring lender strategic plans aligned with corporate priorities, client needs and market intelligence, and coordinate their cascade into regional engagement plans, activities and key performance indicators.
Locations (3)
Toronto, Ontario, Canada
Montreal, Quebec, Canada
Ottawa, Ontario, Canada
Compensation
Our salaries generally range from $ 104180.28 to $ 130225.36 and are based on qualifications and experience.
Responsibilities
Support the National Key Account Manager in developing and monitoring lender strategic plans aligned with corporate priorities, client needs and market intelligence, and coordinate their cascade into regional engagement plans, activities and key performance indicators.
Provide strategic thought leadership by synthesizing lender insights, business performance, client feedback and competitive trends into actionable recommendations that inform account priorities, business development opportunities and the client experience.
The Executive Case Manager provides expertise on insurance coverage and common access and reimbursement challenges affecting patients, healthcare providers and clients.
Compensation
The pay range for this position is $23.00 - $23.00/hr.
Responsibilities
Builds trusted relationships with patients, prescribers, and appropriate client stakeholders regarding reimbursement inquiries and challenges through proactive communication, timely and accurate execution of deliverables and demonstrated relentless passion for helping patients.
Manages all relationships in a manner that adheres to all relevant laws, regulations, program-specific operating procedures and industry standards related to access and affordability, including HIPAA and insurance guidelines.
Managed through call/contact center structure, this role supports inbound and outbound calls to patients, caregivers, specialty pharmacies and healthcare professionals.
Performs post Benefits Investigation calls to patients and/or physicians explaining coverage options and next steps in the access journey.
Manages all client inquiries as appropriate, such as case specific statuses.
The Executive Case Manager provides expertise on insurance coverage and common access and reimbursement challenges affecting patients, healthcare providers and clients.
Compensation
The pay range for this position is $23.00 - $23.00/hr.
Responsibilities
Builds trusted relationships with patients, prescribers, and appropriate client stakeholders regarding reimbursement inquiries and challenges through proactive communication, timely and accurate execution of deliverables and demonstrated relentless passion for helping patients.
Manages all relationships in a manner that adheres to all relevant laws, regulations, program-specific operating procedures and industry standards related to access and affordability, including HIPAA and insurance guidelines.
Managed through call/contact center structure, this role supports inbound and outbound calls to patients, caregivers, specialty pharmacies and healthcare professionals.
Performs post Benefits Investigation calls to patients and/or physicians explaining coverage options and next steps in the access journey.
Manages all client inquiries as appropriate, such as case specific statuses.
Requirements
Bachelor's degree
Nice to have: healthcare administration
Nice to have: social science
Nice to have: 5-10 years of experience in insurance reimbursement
Nice to have: PACS certification
Provide guidance on HO MLI policies, products and operational requirements, working with internal subject-matter experts to support consistent interpretation, address complex inquiries and identify process or program improvements.
Liaise with lender head office and operational contacts to understand mortgage origination and insurance workflows, identify recurring needs and coordinate solutions that support consistent national practices and effective service delivery.
Coordinate planning, business reviews and follow-up with the National Key Account Manager and regional teams, clarifying actions, responsibilities and timelines, monitoring progress and escalating risks or barriers to implementation.
Requirements
Undergraduate degree in business administration, finance, economics, or commerce
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