Lead the strategy, operations, and performance of assigned Patient Support Programs (PSPs), ensuring patients, healthcare providers, and pharmaceutical partners receive high-quality, patient-centered support.
Compensation
Annual salary range of CAD $85,000–$95,000.
Responsibilities
Lead Patient Support Program operations, ensuring alignment with program objectives, client expectations, and applicable regulatory requirements.
Develop and execute action plans to achieve service levels, KPIs, and patient and provider needs.
Identify operational challenges, improvement opportunities, and innovative approaches, sharing best practices across teams.
Act as the primary escalation point for program issues, ensuring timely resolution and clear stakeholder communication.
Oversee daily program activities, including patient support, reimbursement assistance, compliance, vendor management, and staff training.
Requirements
University degree in Business Administration, Science, Healthcare, or a related discipline
Responsible for providing field access support, education, and network integrity for Neurocrine Biosciences products across the U.S., ensuring optimal patient access and payer coverage.
Locations (2)
California, United States
United States
Compensation
The annual base salary we reasonably expect to pay is $151,000.00-$206,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position offers an annual bonus with a target of 30% of the earned base salary and eligibility to participate in our equity based long term incentive program.
Responsibilities
Builds and sustains relationships with pharmacies, physicians and HCPs to resolve coverage problems
Works cross‑functionally with field sales, network pharmacies, market access and other departments
Provides training and education to HCPs on payer coverage policies and documentation requirements
Introduces technology options such as CoverMyMeds for electronic patient access submission
Communicates effectively with field sales, corporate office, HCPs, network pharmacies and HUB employees
Translating complex patient support program requirements into scalable technology solutions to enhance patient access, engagement, and healthcare outcomes within the Life Sciences sector.
Compensation
The annual salary for this position ranges from $83,000 to $93,500, depending on experience and qualifications. This role is also eligible for Cognizant’s discretionary annual incentive program, subject to performance and applicable plan terms.
Responsibilities
Partner with business stakeholders to gather, analyze, and document functional and non-functional requirements for patient support and access programs.
Drive business process optimization across patient services operations, including benefits verification, prior authorization, co-pay assistance, patient onboarding, and adherence programs.
Collaborate with architects, developers, and quality assurance teams to design and implement patient services solutions leveraging platforms such as Salesforce Health Cloud and Veeva.
Analyze and support data integrations across patient hubs, specialty pharmacies, third-party logistics providers, manufacturers, and related healthcare ecosystems while ensuring compliance with privacy requirements.
Support Agile delivery activities, including user story creation, backlog management, sprint planning, user acceptance testing, and stakeholder engagement.
The Regional Patient Access Manager (RPAM) is responsible for providing field access support services and education to Healthcare Professionals (HCPs), helping to maximize patient access to products and accelerate time to treatment.
Compensation
The annual base salary we reasonably expect to pay is $151,000.00-$206,000.00... this position offers an annual bonus with a target of 30% of the earned base salary and eligibility to participate in our equity based long term incentive program.
Responsibilities
Builds and sustains relationships with pharmacies, physicians and their office staff and other HCPs to help resolve coverage problems for written prescriptions already in process
Works cross-functionally with field sales leadership, Regional Sales Managers, Account Specialists, national account directors, network pharmacy, and home office colleagues
Provides training and education to HCPs on payor specific coverage policies and documentation requirements, appeals processes and patient financial assistance support programs
Introduces technology options (e.g-CoverMyMeds) for electronic Patient Access (PA) submission
Communicates effectively and compliantly with field sales, corporate office employees, HCPs, network pharmacies and HUB employees
Supports delivery, financial stewardship, and continuous improvement of patient access and affordability programs across Immunology and Oncology portfolios.
Compensation
The anticipated base pay range for this position is : 94,900.00 CAD - 144,900.00 CAD
Responsibilities
Lead and perform reconciliation of high-value, high-volume operational invoices for reimbursement and service partners
Oversee execution and monitoring of assigned Access & Affordability programs
Identify financial discrepancies, control gaps, and emerging risks
Provide support for complex reimbursement issues
Collaborate with payers, pharmacies, and internal teams to resolve reimbursement challenges
Requirements
Undergraduate degree in Pharmacy, Life Sciences, Business, or a related field
Supports delivery, financial stewardship, and continuous improvement of patient access and affordability programs across Immunology and Oncology portfolios.
Compensation
The anticipated base pay range for this position is : 94,900.00 CAD - 144,900.00 CAD
Responsibilities
Lead and perform reconciliation of high-value, high-volume operational invoices for reimbursement and service partners
Oversee execution and monitoring of assigned Access & Affordability programs
Identify financial discrepancies, control gaps, and emerging risks
Provide support for complex reimbursement issues
Collaborate with payers, pharmacies, and internal teams
Requirements
Undergraduate degree in Pharmacy, Life Sciences, Business, or a related field
Nice to have: Pharmaceutical sector experience
Nice to have: Pharmacy experience
Nice to have: Healthcare services sector experience
Program Manager – Patient Support ProgramsNewJobgether · Remote, Canada
Senior Business AnalystCognizant · Mettawa, US