Branch Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service, ensuring orders are processed timely, and managing insurance documentation.
Compensation
The anticipated salary range for this position is $19.60 - $20.96 hourly. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
Responsibilities
Act as first point of contact to patients arriving in person
Answer inbound calls from customers on a multi-line phone system
Provide information to new and existing patients and troubleshoot common issues
Work with the branch team and other departments to find appropriate resolutions
Perform processing duties including creating and working with new orders
Requirements
High School Diploma or equivalent
Nice to have: At least two years’ experience in an office environment
Nice to have: Experience in healthcare setting
Nice to have: Experience in call center
Nice to have: Experience utilizing multi-line phone-system
Branch Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction.
Compensation
The anticipated salary range for this position is $17.64 - $18.86 hourly. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
Responsibilities
Act as first point of contact to patients arriving in person
Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues, work with the branch team and other departments to find appropriate resolutions and escalate queries or concerns when necessary
Perform processing duties for the branch; including, but not limited to, creating, and working with new orders, reviewing multiple systems simultaneously to assist customers, confirming delivery appointments, verifying insurance, obtaining authorization of equipment based on payor guidelines, monitoring incoming faxes, and performing data entry
Work with sales team, referrals and/or patients to gather documentation/information needed to meet insurance guidelines
Requests health plan authorizations/information as required; either electronically or verbally
Requirements
High School Diploma or equivalent
Nice to have: At least two years’ experience in an office environment, healthcare setting or call center
Our Branch Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction.
Compensation
The anticipated salary range for this position is $17.64- $18.86 hourly. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
Responsibilities
Act as first point of contact to patients arriving in person.
Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues, work with the branch team and other departments to find appropriate resolutions and elevate queries or concerns when necessary.
Perform processing duties for the branch; including, but not limited to, creating, and working with new orders, reviewing multiple systems simultaneously to assist customers, confirming delivery appointments, verifying insurance, obtaining authorization of equipment based on payor guidelines, monitoring incoming faxes, and performing data entry.
Work with sales team, referrals and/or patients to gather documentation/information needed to meet insurance guidelines. Requests health plan authorizations/information as required; either electronically or verbally.
Review of new and recurring patient accounts, obtain all necessary documentation from the referral source to bill the individual health insurance plans, allowing our patients to maximize their available health plan benefits and to receive the much-needed care as soon as possible.
This role maintains relationships and favorable contacts with current accounts/patients and provides the ability to ensure patients have the required equipment to support their home healthcare needs.
Compensation
The anticipated compensation range for this position is $33-36/ per hour with Quaterly bonuses. The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location.
Responsibilities
Acts as a single point of contact for a specific account or accounts.
Responds to customer needs, concerns and complaints in a timely manner.
Consults with clients and referral sources on products and necessary equipment.
Obtains all documentation to be scanned and batched at the Branch.
Manages all follow-up functions with the account, post set-up.
Branch Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction ensuring orders are received and processed timely, efficiently, and accurately.
Compensation
The anticipated hourly range for this position is $19- $23 hourly.
Responsibilities
Act as first point of contact to patients arriving in person.
Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues, work with the branch team and other departments to find appropriate resolutions and escalate queries or concerns when necessary.
Perform processing duties for the branch; including, creating and working with new orders, reviewing multiple systems simultaneously to assist customers, confirming delivery appointments, verifying insurance, obtaining authorization of equipment based on payor guidelines, monitoring incoming faxes, and performing data entry.
Work with sales team, referrals and/or patients to gather documentation/information needed to meet insurance guidelines.
Requests health plan authorizations/information as required.
Requirements
High School Diploma or equivalent
Nice to have: At least two years’ experience in an office environment, healthcare setting or call center
Nice to have: Experience utilizing multi-line phone-system
Branch Coordinators positively impact the lives of patients and their caregivers by phone and in person, delivering excellent customer service, ensuring orders are received and processed timely, efficiently, and accurately.
Compensation
The anticipated salary range for this position is $17.64 - $18.86 (Hourly)
Responsibilities
Act as first point of contact to patients arriving in person
Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues
Perform processing duties for the branch; creating and working with new orders, reviewing multiple systems, confirming delivery appointments, verifying insurance, obtaining authorization of equipment, and performing data entry
Work with sales team, referrals and/or patients to gather documentation/information needed to meet insurance guidelines
Review new and recurring patient accounts, obtain necessary documentation to bill individual health insurance plans
Requirements
High School Diploma or equivalent
Nice to have: At least two years’ experience in an office environment, healthcare setting or call center
Nice to have: Experience utilizing multi-line phone-system
The Sales Account Manager sells the organization’s services by calling and visiting with prospective and established customers for a designated territory.
Compensation
Postion Pay Range: $71,280 - $89,100
Responsibilities
Develops and implements strategic marketing and sales plans.
Forecasts to achieve corporate objectives for products and services.
Establishes and maintains relationships with industry influencers and key strategic partners in designated territory.
Oversees and evaluates market research and adjusts marketing strategy to meet changing market and competitive conditions.
Establishes and maintains a consistent corporate image throughout all product lines, promotional materials, and events.
The TPS Team Supervisor helps us meet our goal of successfully managing the comprehensive care of all of our patients by supervising a team of TPS specialists to deliver quality patient service.
Compensation
The typical pay range for this role is: $43,888.00 - $93,574.00. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Responsibilities
Supervise a team of 15-18 and is responsible for performance management in collaboration with the manager of the team to deliver an unmatched patient experience and achieve contact center metrics
Provide daily direction and communication to advocates so that patient calls are answered in a timely, efficient, and knowledgeable manner
Provide continual evaluation of processes and procedures
Suggest methods to improve area operations, efficiency, and service to both internal and external staff
Provide statistical and performance feedback, and coaching on a regular basis to each team member in their assigned region
Shipping SupervisorATCO Rubber Products, Inc. · Fort Worth, US