- Bethpage, New York, United States
- Full-time · Intern
- $25–$25 per hour
Associate Mobile Engineer supports operations and projects for the core platforms of the Optimum Mobile service on the Mobile Core team, providing second‑level support, monitoring KPIs, and participating in outage response.
Compensation
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $25.00/ hour.
Responsibilities
- Develop and maintain a strong understanding of Optimum Mobile services, mobile core operations, and network architecture
- Research technical issues and provide analytical support for projects and operational initiatives
- Prepare and contribute to KPI reporting, acceptance testing feedback, and other operational deliverables
- Follow established processes for operations, change management, incident management, and service assurance
- Identify, analyze, and resolve system issues impacting customer experience
Requirements
- Coursework in Computer Science, Engineering, Telecommunications, or related discipline
- Nice to have: AI tools and AI First mindset