The Customer Service Coordinator, or CSC, will support the shop management process through timely customer communications and scheduling, inventory ordering and stocking, repair follow-up and maintenance file management. In this role, you will acquire proven industry knowledge, skills and resources to develop your operations & fleet maintenance background.
Compensation
Compensation ranges for the position are below:
Pay Type:
Hourly
Minimum Pay Range:
$26.00
Maximum Pay Range:
$26.00
Responsibilities
Improve the quality and consistency of customer communications and meet customer's expectations
Perform customer relationship activities to include customer interface, issue resolution and customer satisfaction
Execute customer communication protocol pertaining to PM scheduling and follow-up, breakdowns and vehicle status updates
Drive improvement of Customer Satisfaction (CSI) scores
Enhance branch productivity through effective work scheduling and planning
This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department.
Compensation
Compensation Range:
$72,900.00 - $109,300.00
Responsibilities
Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service.
Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate.
Manages labor hours and consumable supplies within budget.
Prepares work schedules including extra work days and shifts as needed.
Oversees the proper selection utilization of company assets in support of the Delivery department.
Requirements
High school diploma or general education degree (GED); or equivalent combination of education and related experience.
2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred.
Nice to have: HazMat certification
Nice to have: Valid Class A Commercial Driver License
The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $20.88 - $31.09
Responsibilities
Providing Patient Care: Under the direction of the Clinician, providing care to patients by assisting the provider to gather information that is relative to the patient’s visit and condition.
Effective Communication: Communicating clearly with patients seeking care through different modalities including telephone and in-person interactions.
Team Collaboration: Working with cross functional teams to collaborate on patient care. Attention to detail and follow-through are key components in helping to provide the care that is needed.
Requirements
Successful completion of a Medical Assistant Program or one year of Medical Assistant Experience or a current RN/LPN license
Current Basic Life Support Certification (BLS) for healthcare providers
Nice to have: Experience in an outpatient clinic or other healthcare setting
Nice to have: Computer literacy in using electronic medical records (EMR) systems and other relevant software
Nice to have: Current national MA certification from one of the following national MA certifications or registrations: Registered Medical Assistant (RMA) of AMT, National Certified Medical Assistant (NCMA), Certified Clinical Medical Assistant (CCMA) or Certified Medical Assistant (CMA) of the AAMA
Medical Assistant OBGYN providing patient care in an ambulatory clinic setting
Compensation
The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $20.07 - $28.59
Responsibilities
Providing Patient Care: assisting the provider to gather information relevant to the patient’s visit and condition
Effective Communication: communicating clearly with patients through telephone and in-person interactions
Team Collaboration: working with cross functional teams to collaborate on patient care
Requirements
Successful completion of a Medical Assistant Program or one year of Medical Assistant Experience or a current RN/LPN license
Nice to have: Experience in an outpatient clinic or other healthcare setting
Nice to have: Current national MA certification from one of the following national MA certifications or registrations: Registered Medical Assistant (RMA) of AMT, National Certified Medical Assistant (NCMA), Certified Clinical Medical Assistant (CCMA) or Certified Medical Assistant (CMA) of the AAMA
The potential base pay range for this role, when annualized, is $62,100.00 - $103,500.00.
Responsibilities
Assist with study validation activities.
Research and resolve issues, gather relevant information, and liaise with laboratory teams to ensure projects are set up in accordance with established procedures and customer requirements.
Configure project databases, where applicable.
Maintain complete, accurate, and up-to-date project documentation.
Keep Set-Up Managers, Project Managers, and other stakeholders informed of issues that may affect the successful execution of projects.
Requirements
Bachelor's degree in Life Sciences
Nice to have: Knowledge of laboratory processes and computer systems
Nice to have: Knowledge of Clinical Trial Management Systems (CTMS)
Coordonnateur(trice) principal(e) – Mise en place de projets de laboratoire
Senior Project Set‑Up Coordinator providing operational support for laboratory database projects in a fully remote setting across Canada.
Compensation
La fourchette salariale de base potentielle pour ce poste, annualisée, est de $62,100.00 - $103,500.00. Le salaire de base réel offert peut varier... The potential base pay range for this role, when annualized, is $62,100.00 - $103,500.00.
Responsibilities
Assist with study validation activities
Research and resolve issues, gather relevant information, and liaise with laboratory teams
Configure project databases where applicable
Maintain complete, accurate, and up‑to‑date project documentation
Keep Set‑Up Managers, Project Managers, and other stakeholders informed of issues
Requirements
Bachelor's degree in Life Sciences or a related field
The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives, learning how to manage a heavy-duty truck repair shop.
Compensation
Compensation ranges for the position are below:
Pay Type:
Salaried
Minimum Pay Range:
$55,000
Maximum Pay Range:
$55,000
Responsibilities
Provide quality customer interface and proactive customer management
Coordinate with the rental department to ensure maximum utilization
Partner with Sales staff on customer calls for new business
Manage running costs and maintenance overheads
Ensure accurate PM scheduling and follow up
Requirements
Bachelor's Degree
Nice to have: 1 year or more in customer service with issues resolution experience