- Arlington, Virginia, United States
- $149K–$248K per year
- 7+ years
Lead and contribute to large-scale Federal managed services and consulting engagements supporting workforces of 25 to 200+ personnel.
Compensation
The annual salary range for this position is $149,000.00-$248,000.00.
Responsibilities
- Lead and contribute to large-scale Federal managed services and consulting engagements
- Drive service delivery excellence, operational performance, workforce management, and continuous improvement initiatives
- Support business process outsourcing, shared services, and organizational transformation efforts across Federal Civilian Agencies
- Oversee and improve complex service operations that may include managed services, customer/contact centers, loan servicing, financial management operations, and enterprise PMO functions
- Partner with clients to implement scalable operating models, performance management frameworks, automation, and service optimization strategies
Requirements
- Bachelor’s Degree from an accredited college/university
- Nice to have: PMP certification
- Nice to have: Lean Six Sigma certification
- Nice to have: Certified ScrumMaster (CSM) certification