- Waterloo, Iowa, United States
- Full-time · Entry
- $38K–$45K per year
- 1+ years
Provide exceptional customer experience on the cash line and phone, process transactions, educate customers on banking products, and support branch operations.
Compensation
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. Job Range Target: Minimum: $37,621.05 USD Median: $44,536.00 USD Incentive Pay Plans: This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.
Responsibilities
- Provide consistent optimal customer experience on the cash line
- Handle customer transactional needs such as deposits, withdrawals, payments
- Answer customer inquiries regarding products and services
- Fulfill basic servicing requests including card replacement and PIN reset
- Develop relationships with customers
Requirements
- High School Diploma or GED