- Hillsboro, Oregon, United States
- $83K–$125K per year
- 5+ years
Support advanced Metrology and Inspection systems as a primary technical contact for customers.
Compensation
Base Salary Range: $83,360.00 - $125,040.00, offered in good faith and based on experience, location, and qualifications. Additional Rewards: Annual bonus opportunities and potential long-term incentives tied to both company and individual success.
Responsibilities
- Provide on-site support for installation, upgrades, calibration, maintenance, and repair of metrology and inspection tools
- Diagnose and resolve complex hardware and software issues
- Manage escalations and critical customer situations
- Act as the primary liaison between the factory and customers for performance data collection, reliability analysis, and satisfaction tracking
- Prepare detailed Field Service Reports (FSRs)
Requirements
- Bachelor’s degree in Mechanical, Electrical, Automation, Mechatronics, or related engineering field
- Associate degree or technical certification with 5+ years of relevant semiconductor field service experience