Back-End Clerk responsible for processing customer returns, managing inventory records, coordinating with vendors, and maintaining a safe and organized receiving office.
Pay Range: $16.50 - $17.20 per hour
- Process customer returns in accordance with company policies and procedures
- Execute Return-to-Vendor (RTV) and Return-to-Manufacturer (RTM) processes, including documentation, packaging, and shipment preparation
- Coordinate vendor credits and replacements as required, following established guidelines
- Sort and disposition returned merchandise (restock, return, dispose) based on condition and policy
- Maintain accurate records of all return transactions and associated documentation
- High school diploma or GED
- Nice to have: 1 year of experience processing and filing merchandise receiving paperwork
- Nice to have: 1 year of experience with store inventory receiving and administration
- Nice to have: 6 months of experience in warehouse data entry/bookkeeping
- Nice to have: 6 months of experience communicating with vendors or customers regarding returns, payments, or contract fulfillment