- Waynesboro, Pennsylvania, United States
- $71K–$95K per year
- 10+ years
The Refrigeration Subject Matter Expert (SME) serves as the technical authority for industrial refrigeration systems and is responsible for maintaining and enhancing technical knowledge across the organization.
Compensation
HIRING SALARY RANGE: $71,000 - $95,000
Responsibilities
- Collaborate with Technical Services, Engineering, Product Management, and Manufacturing to resolve product and application challenges.
- Support the development of training materials and deliver technical training to service technicians, customers, distributors, and internal teams.
- Work closely with the Technical Services team to review, update, and maintain service procedures, troubleshooting guides, technical bulletins, commissioning documentation, and product support literature.
- Identify documentation gaps and implement improvements based on field feedback, service trends, and product changes.
- Ensure technical documents comply with industry standards, company practices, and customer requirements.
Requirements
- Associate or bachelor’s degree in mechanical engineering, HVAC/R Technology, Industrial Maintenance, or a related field
- Nice to have: Industry certifications (RETA CIRO, CARO, etc.)
- Nice to have: Field service support
- Nice to have: IIAR standards
- Nice to have: Commissioning