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Troubleshoot basic technical problems jobs

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troubleshoot basic technical problems

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1–1 jobs· newest first

Defined Contribution Customer Solutions Specialist - VirtualNew
Alight · Remote, US+19 more
$50K–$60KRemote · Full-time

+10K new in the last hour

Defined Contribution Customer Solutions Specialist - Virtual

Alight · Posted Nov 10, 2026

Remote, United States +19 more
Remote
Full-time
$50K–$60K per year

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Locations (20)

Connecticut, United States
Delaware, United States
Florida, United States
Georgia, United States
Indiana, United States
Maine, United States

Show all 20 locations

Maryland, United States
Massachusetts, United States
Michigan, United States
Mississippi, United States
New Hampshire, United States
New Jersey, United States
North Carolina, United States
Ohio, United States
Pennsylvania, United States
Rhode Island, United States
South Carolina, United States
Vermont, United States
Virginia, United States
Washington D.C., United States

Compensation

Minimum : 50,000.00 USD Maximum : 60,000.00 USD

Responsibilities

Handling inbound calls and providing financial education.
Answering complex questions, investment and payment options available to plan participants.
Offering guidance on appropriate tools and services.
Providing information and guidance around the effects of plan distributions, loans, investment choices and other specific plan rules.
Working independently to troubleshoot and research issues, and develop solutions.

Requirements

FINRA SIE Certification

Skills

FINRA SIE Certification FINRA Series 6 License FINRA 63 License Defined Contribution or Qualified Plan experience customer Service financial services analytical skills problem solving troubleshoot basic technical problems high pressure environment seasonality high volume conceptual thinking active listening

Benefits

health, dental and vision coverages starting Day One
wellbeing programs
retirement plans with contribution matching
generous time off
parental leave

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